Copy link to clipboard
Copied
Every download fails for Premier Pro, inside or outside the proxy.
I see it's coming from the Amazon cloud, anyone else having issues downloading large packages?
Sometimes we get 500MB and get excited, then fail!
I notice the chat support option is also intermittent.
Copy link to clipboard
Copied
do you mean the enterprise console?
what version of premiere pro are you trying to download?
from where are you trying to download it?
Copy link to clipboard
Copied
adminconsole.adobe.com, latest version, hasn't worked for a few weeks
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi,
Please check that required endpoints are open Adobe Creative Cloud Network Endpoints
You can also build packages using the Creative Cloud Packager, available from the Admin Console or the Licensing Website.
Copy link to clipboard
Copied
Do you mark everything as helpful to get rewards?
It isn't helpful, it's stupid.
The original comment clearly states that the download starts but doesn't finish.
This is a package from a template inside the packages section of the online console.