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Education Queensland - DET - IT Administrator

New Here ,
Nov 12, 2017

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Hey

I am a DET IT Administrator for EQ. I have a site licence for Adobe CC and currently the department allows us to deploy Adobe through SCCM. This however has some major draw backs. The size of the entire package means its failure rate is over 80%. I recently requested DET to cut the install package up into its individual programs so i can install exactly what i need rather then the entire package. They denied my request stating that this request fell under the purview of  Adobe.

They were unable to provide me with a contact who could help me also. For this reason I have come straight to the source. I don't expect this forum to be able to help me but my hope is that an admin on here might be able to direct me to someone who can.

Thanks for taking the time to read this post.

Jack

Hi Jack,

You can raise a request/ticket form the Admin console and seek help.

As far as the Complete package or Single app package is concerned, we expect both of them to work fine, the only issue you might face with complete package installation is either conflicting processes or including apps that are not compatible, like Adobe XD and Dimension will not install on Windows 7.

Adobe XD System requirements 

Dimension CC system requirements

~Rohit

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Education Queensland - DET - IT Administrator

New Here ,
Nov 12, 2017

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Copied

Hey

I am a DET IT Administrator for EQ. I have a site licence for Adobe CC and currently the department allows us to deploy Adobe through SCCM. This however has some major draw backs. The size of the entire package means its failure rate is over 80%. I recently requested DET to cut the install package up into its individual programs so i can install exactly what i need rather then the entire package. They denied my request stating that this request fell under the purview of  Adobe.

They were unable to provide me with a contact who could help me also. For this reason I have come straight to the source. I don't expect this forum to be able to help me but my hope is that an admin on here might be able to direct me to someone who can.

Thanks for taking the time to read this post.

Jack

Hi Jack,

You can raise a request/ticket form the Admin console and seek help.

As far as the Complete package or Single app package is concerned, we expect both of them to work fine, the only issue you might face with complete package installation is either conflicting processes or including apps that are not compatible, like Adobe XD and Dimension will not install on Windows 7.

Adobe XD System requirements 

Dimension CC system requirements

~Rohit

Views

275

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 13, 2017

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Adobe Employee ,
Nov 15, 2017

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Hi Jack,

You can raise a request/ticket form the Admin console and seek help.

As far as the Complete package or Single app package is concerned, we expect both of them to work fine, the only issue you might face with complete package installation is either conflicting processes or including apps that are not compatible, like Adobe XD and Dimension will not install on Windows 7.

Adobe XD System requirements 

Dimension CC system requirements

~Rohit

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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