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Enterprise Adobe Updating (aka, need download links for installers for CC 2015.3+)

New Here ,
Jul 08, 2016 Jul 08, 2016

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I'm an IT Professional working at the University of Illinois, specializing in Enterprise Endpoint Management (aka, how do you get all that software onto a BUNCH of machines, and then keep them up-to-date and secure).

We have a highly automated system for acquiring updates for all of our software from various vendors which allows us to keep all of our Adobe Software, Microsoft Software, SPSS, SAS, Wolfram, software up-to-date and secure.   We do not have, nor do we want to setup up an Enterprise Update Server for Adobe... Microsoft... Wolfram, nor be required to manually login to a different 'dashboard' and learn each vendor's process for obtaining updates.

AutoPkg (GitHub - autopkg/autopkg: Automating packaging and software distribution on OS X. ) and Aamporter (GitHub - timsutton/aamporter: Utility to batch download Adobe Creative Suite/Cloud updates and optio... ) are open source and well maintained and A LOT easier and simpler to setup and automate than AAMEE or an Adobe Update Server but they REQUIRE download links to work.  And most importantly ONE server handles ALL of your software updates for almost ALL your 3rd party software.

Adobe's decision to nix the download links broke all of our automation and our users are now struggling to use their Adobe products.  This does not look good for us, as IT Professionals, and it doesn't look good for Adobe.

Enterprise IT needs these links back.  Yesterday.  And if you could make Tim Sutton's work easier (Aamporter) that would be ideal.

Thank you.

In the future it would be in our collective best interests of stakeholders -- Adobe, Enterprise IT Professionals and the creative people we support -- if we had a better communication channel to work out the impact of installer decisions PRIOR to changes being implemented so the automation systems that we use remain simple, streamlined and stable.

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correct answers 1 Correct answer

Community Expert , Oct 23, 2016 Oct 23, 2016

The M@ wrote:

Adobe's decision to nix the download links broke all of our automation and our users are now struggling to use their Adobe products. This does not look good for us, as IT Professionals, and it doesn't look good for Adobe.

Enterprise IT needs these links back. Yesterday.

Update to this thread...

Good news – after many customer requests, standalone installers for the new version have been made available:

At Last! Here Are the New CC 2015.5 Direct Download Links (Creative Cloud 2016 Release)

...

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Community Expert ,
Jul 08, 2016 Jul 08, 2016

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Unless an employee happens to come along and read your message, you are talking to other users

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for feature requests or bug reports

-or Feedback forum https://forums.adobe.com/community/creative_cloud/desktop-app/content

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Community Expert ,
Oct 23, 2016 Oct 23, 2016

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The M@ wrote:

Adobe's decision to nix the download links broke all of our automation and our users are now struggling to use their Adobe products. This does not look good for us, as IT Professionals, and it doesn't look good for Adobe.

Enterprise IT needs these links back. Yesterday.

Update to this thread...

Good news – after many customer requests, standalone installers for the new version have been made available:

At Last! Here Are the New CC 2015.5 Direct Download Links (Creative Cloud 2016 Release)

Thank you to Adobe for addressing this issue!

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New Here ,
Oct 24, 2016 Oct 24, 2016

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A majority of my users are in an air gapped network with absolutely no internet access and so they won't be able to log into the Creative cloud.  Is there a way to get around this?

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Adobe Employee ,
Oct 25, 2016 Oct 25, 2016

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There are a number of options. Build an 'update' package with Creative Cloud Packager and deploy that via your preferred method or use Remote Update Manager with or without an internal update server.

Adobe Creative Cloud Packager

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New Here ,
Oct 25, 2016 Oct 25, 2016

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I'm unable find a download link for the packager in my enterprise dashboard.  Could it be that I don't have some sort of access?  The owner of this account is our parents parent company.  So if it is possible to disable this function, it may have been.  Also, I don't see a way to get an activation code for the apps I want to package either.

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Adobe Employee ,
Oct 26, 2016 Oct 26, 2016

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Creative Cloud Packager is available in the Enterprise Dashboard under the Deployment tab.

If you have a Creative Cloud for Teams license then go to your teams portal, choose Manage your Team and choose Deployment Tools.

If you have access to the licensing website then the packager is in the downloads section.

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