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Error display certificates

New Here ,
Nov 27, 2019

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Company certificates are not displayed correctly causing errors to be commented when applying the correct certificate 

 

 

errorCertificate.png

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Error display certificates

New Here ,
Nov 27, 2019

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Company certificates are not displayed correctly causing errors to be commented when applying the correct certificate 

 

 

errorCertificate.png

Topics

Acrobat

Views

121

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 05, 2019

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Hi Jose,

 

Please create a test certificate-based signature, and try applying it
Also, could you please let us know the current version of Adobe Acrobat or Reader installed, you can take help from the article https://helpx.adobe.com/acrobat/kb/identify-product-version.html.

 

As an additional troubleshooting step, you may try installing the latest version of Adobe Acrobat/Reader DC (19.021.20056 Optional update, November 13, 2019) from the help menu in the application and then reboot the machine.

 

Once Adobe Acrobat/Reader is updated check if you are facing this issue with one specific PDF for with all? 

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New Here ,
Dec 05, 2019

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Still the same

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