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I've logged into my account on the LICENSING WEBSITE (LWS) and under RETRIED SERIAL NUMBERS, I can see my serial number for Font Folio Edu Ess but I cannot find where I can download the software. I see my serial number, edu user ID, etc. Where do I need to look to find the download file for my user?
I checked your account and you do not have Font Folio under that End User ID available for download.
I believe it should be there, please contact our support team and they should be able to assist.
The font folio is collection of fonts, so we don't make this available for download.
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Details on software downloads from LWS are found here: Adobe Licensing Website | Serial numbers, orders, and accounts
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I've been there and I see the LICENSE information but I do NOT see a place for me to download the software. Just my serial number, etc. I need a download link.
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From the licenses menu do you have a Download option?
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yes, and these are the items I see but under my LICENSING tab, I see this:
Where do I need to go to get the download for the product listed on this second screen shot? Could someone just send me a download link that I could plug my serial number into?
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I checked your account and you do not have Font Folio under that End User ID available for download.
I believe it should be there, please contact our support team and they should be able to assist.
The font folio is collection of fonts, so we don't make this available for download.