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Has anyone had any success installing and using acrobat dc pro and creative cloud for teams in a virtual environment?

New Here ,
Apr 08, 2017

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We deployed a VDI environment this year and we want to virtualize acrobat dc pro to our office users. we have creative cloud for teams device licenses.  I tried using VMware thin app to virtualize it and it created fine, but when pushed out to users, they get an error. After they close the error box, it will work, but if they close acrobat and open it again, it won't open. 

Has as anyone been successful with creative cloud and acrobat in a vmware environment? Is it technically even supported in a VDI environmen?

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Has anyone had any success installing and using acrobat dc pro and creative cloud for teams in a virtual environment?

New Here ,
Apr 08, 2017

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We deployed a VDI environment this year and we want to virtualize acrobat dc pro to our office users. we have creative cloud for teams device licenses.  I tried using VMware thin app to virtualize it and it created fine, but when pushed out to users, they get an error. After they close the error box, it will work, but if they close acrobat and open it again, it won't open. 

Has as anyone been successful with creative cloud and acrobat in a vmware environment? Is it technically even supported in a VDI environmen?

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Acrobat

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858

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Adobe Employee ,
Apr 10, 2017

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Acrobat is supported in a virtualized environment.  Please have a look at the ETK to see if you meet the supported environment requirements where Acrobat was tested :  Introduction — Enterprise Administration Guide

InDesign was tested but the testing was done some time ago and the documentation has not changed for quite a while now.

InDesign developer documentation | Adobe Developer Connection

The rest of the Creative Cloud was not tested and falls under the policy in this document:

Technical support boundaries for virtualized or server-based environments | CS 

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