Hi, I need a definitive list of urls and ports necessary to be open for DC to talk behind corporate firewall and web proxy

[brianb6190719]

My company uses a web proxy and firewall. There is a ton of documentation for creative cloud products and making them work by whitelisting urls for a web proxy, but I cant seem to find a definitive list for DC/Acrobat. The closest thing I could find is this, from this link.

Introduction — Enterprise Administration Guide

May 10, 2016http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/index.html#may-10-2016

• UI and feature updates.
• See also the Release Notes

The following list contains changes to the enterprise-related features and documentation:

• Support for VMware Horizon server for streaming to Windows machines via VDI.
• Added this enterprise-specific What’s New section.
• Added virtualization overview section with licensing support details.
• Added SWID collection scripts.
• Added GUID definitions for DC.
• Added new network endpoint details:

  • ardownload.adobe.com
  • armmf.adobe.com
  • trustlist.adobe.com
  • crl.adobe.com/cds.crl
  • ans.oobesaas.adobe.com/ans/v1/sms
  • armmf.adobe.com/onboarding/smskill.txt

We are not deploying this software via management tools, we are sending users the invite email and installing from the links included. We were able to get CC to talk through our network, but Acrobat DC still hangs during installation and calls an http error.

[EnterpriseHelp]

A search of the Admin Guide for "endpoints" or "HTTP" leads to this: Service and Online Feature Configuration — Enterprise Administration Guide

HTH,

b

[brianb6190719]

Thank you very much! Besides 443/80, is there any other port traffic for installation/updates?

[EnterpriseHelp]

As far as I know, that's the complete list.