Copy link to clipboard
Copied
I would like to keep auto-updates enabled for Adobe Reader XI but I do NOT want users to see a prompt to install Adobe Reader DC. Is there any way to do this? It is popping up an our terminal servers, it is popping up on our desktops and it is popping up on the computers of our remote workers. This is extremely irritating and is causing support headaches.
I already have a customized MSI installation that I use. Any additional options to accomplish this?
Thanks in advance!
Chris
Chris,
Please try to set iDisablePromptForUpgrade registry value to 1 as below
Value name - iDisablePromptForUpgrade
Value type - DWORD
Registry path - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM
The registry path above is for 64 bit systems
Skip Wow6432Node on 32 bit
Copy link to clipboard
Copied
Chris,
Please try to set iDisablePromptForUpgrade registry value to 1 as below
Value name - iDisablePromptForUpgrade
Value type - DWORD
Registry path - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM
The registry path above is for 64 bit systems
Skip Wow6432Node on 32 bit
Copy link to clipboard
Copied
Leo/brogers_1,
Thank you for the pointer. All of my Googling could not locate this. I will try it out and report back but it looks like it will do what I need.
Chris
Copy link to clipboard
Copied
LeoAdobeX wrote:
Chris,
Please try to set iDisablePromptForUpgrade registry value to 1 as below
Value name - iDisablePromptForUpgrade
Value type - DWORD
Registry path - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARMThe registry path above is for 64 bit systems
Skip Wow6432Node on 32 bit
How do I make this change. I'm roughly familiar with the windows registry editor, but I'm not sure which value to change. Under the ARM location I have two more sub-folders: ARM\Products\Acrobat. Can you please explain what value I should change exactly and how to do it?
Thank you in advance. This update DC message has been driving me crazy!
Copy link to clipboard
Copied
Hi Chris,
In Adobe Reader XI
Go to Edit > Preferences > Updater
There select the option to give you the prompt for updates.
In Acrobat Reader DC
Go to Edit > Preferences > General
Uncheck the option Show me messages when I launch Reader
Check the option Don't show me messages while viewing a document
Let me know the results.
Thanks,
Abhishek
Copy link to clipboard
Copied
Igor mentions a pref that is in fact documented: Windows Updates
Copy link to clipboard
Copied
Thank you for the help! Problem solved. I marked LeoAdobeX's response as the correct answer.