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How do I reclaim a license key from a lost or stolen laptop?

New Here ,
Jan 25, 2018

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We have about 70 users in our environment and we support Adobe Acrobat Standard 9, 10, 11, 12, and a hand full of Standard 17.   Two of our executives got their systems stolen, and we'd like to reclaim and reuse their Acrobat licenses on their new systems.

Question:  How do we get this done?

Thanks!

Leon

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Acrobat

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How do I reclaim a license key from a lost or stolen laptop?

New Here ,
Jan 25, 2018

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We have about 70 users in our environment and we support Adobe Acrobat Standard 9, 10, 11, 12, and a hand full of Standard 17.   Two of our executives got their systems stolen, and we'd like to reclaim and reuse their Acrobat licenses on their new systems.

Question:  How do we get this done?

Thanks!

Leon

Topics

Acrobat

Views

140

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 25, 2018

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Adobe Community Professional ,
Jan 25, 2018

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If you have 70 users I hope you have some type of system where all license keys and or serial numbers get placed into some type of database or spreadsheet file.

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