How do I recover file from my personal cloud storage

New Here ,
Apr 26, 2021 Apr 26, 2021

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I currently was working on my personal account but it was switch to a Company/ School account using the same email. After I switch all of my cloud storage files are gone. How do I recover the files from my old account.

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Admin console, How to, Manage account, Troubleshooting

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Adobe Employee , Apr 26, 2021 Apr 26, 2021
Hello, This help document might help you in migrating the files from Personal to Company account/license: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html.

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Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

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Hello,

This help document might help you in migrating the files from Personal to Company account/license: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html.

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LEGEND ,
Apr 27, 2021 Apr 27, 2021

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You should ALWAYS keep backups of everthing on the cloud ! I suggest you sign in to the personal account and immediately download everything. Then back it up. Now you can upload to the new cloud if required.

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