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I used the adobe creative cloud to install the AI, and I want to use my school activation license. But with the prcocess provide by school ,it does not work!
Should I install the AI separately with the school instruction?
You can follow the instructions mentioned in this link - Adobe Creative Cloud license package
If you have already moved to Named user licensing method, then there is no need to run the Serialization file, you can follow the instructions mentioned in this link - Licensing overview