how to add existing creative cloud members to creative cloud for teams

New Here ,
Nov 08, 2013 Nov 08, 2013

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I have a group of Creative Cloud members who want to move to Creative Cloud for Teams. So after I subscribe to CC for Teams, and add the CC members, what happens to their existing CC membership and account settings?

Or is there a way to "convert" existing CC members to CC for Teams?

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Adobe Employee , Nov 11, 2013 Nov 11, 2013
Hi dmgendron,If you have an individual Creative Cloud membership, you can reenroll as part of your company's team membership, and cancel your individual membership with no penalty. For more information please refer http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html?a1.Regards,Romit Sinha

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Adobe Employee ,
Nov 11, 2013 Nov 11, 2013

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Hi dmgendron,

If you have an individual Creative Cloud membership, you can reenroll as part of your company's team membership, and cancel your individual membership with no penalty. For more information please refer http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html?a1.

Regards,

Romit Sinha

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New Here ,
Nov 11, 2013 Nov 11, 2013

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Hi Romit, Thank you for your help! The information in the link above is very helpful, however I do have another question.

What happens to any individual settings or files save to the Cloud... will those all still be available to them after they join our new Team? I'm assuming those types of things are saved with their Adobe ID - is that correct?

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Most Valuable Participant ,
Feb 05, 2018 Feb 05, 2018

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Update:

There is perhaps a better help page addressing this question now:

Learn how to upgrade or change your Adobe Creative Cloud plan

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