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How to deploy Acrobat DC Pro 2017 to Workstations, Not Users?

Community Beginner ,
Dec 19, 2018

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We want to deploy Acrobat Pro 2017 to workstations assigned to users.

We do not want to "invite" users to create their own individual Adobe accounts and install it themselves.

However, the licensing site for Acrobat seems to be set up to assign it that way.

How do we change this so I can download the Acrobat DC Pro package to our network and push it out to workstations with SCCM as needed.

We need to have this centrally managed, not have users do their own installations.

Many users don't even have admin rights to install this on their own anyway.

Users come and go, so we do not want licenses tied to external user accounts that we have to maintain outside of our own domain.

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How to deploy Acrobat DC Pro 2017 to Workstations, Not Users?

Community Beginner ,
Dec 19, 2018

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We want to deploy Acrobat Pro 2017 to workstations assigned to users.

We do not want to "invite" users to create their own individual Adobe accounts and install it themselves.

However, the licensing site for Acrobat seems to be set up to assign it that way.

How do we change this so I can download the Acrobat DC Pro package to our network and push it out to workstations with SCCM as needed.

We need to have this centrally managed, not have users do their own installations.

Many users don't even have admin rights to install this on their own anyway.

Users come and go, so we do not want licenses tied to external user accounts that we have to maintain outside of our own domain.

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Acrobat

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1.1K

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Adobe Employee ,
Dec 19, 2018

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SCCM deployment is supported for any licensing type. Very common install method. See the admin guide for details.

Just install the Classic track with a serial. You need a volume license or license for every user with Acrobat access.

SCCM-SCUP — Enterprise Administration Guide

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Community Beginner ,
Dec 19, 2018

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After purchase, we received a link to set up "teams" who get invites via email.  Each user has to create their own Adobe account and install and register Acrobat themselves like this:

Manage your teams membership

We don't want to deploy it that way.

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Adobe Employee ,
Dec 19, 2018

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You have two related threads going. Want to pick one?

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Community Beginner ,
Feb 19, 2019

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Why does it matter if they are related?  

There are not identical questions.  I need different answers for each question.  It more clear than asking about multiple different things in a single question.

I still need an answer on how to deploy software that has licenses assigned through the Admin Console (no serial number) so that we can pre-install it for the assigned users.

The users do not have local admin rights to install software and we don't want them downloading software installers from the internet anyway.

We also need to suppress the emails sent from Adobe that say "You now have access to <Adobe Software>" with links to download from the browser.

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Adobe Employee ,
Feb 19, 2019

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re: "how to deploy"

The SCCM link is above. It appears you're using named user licensing.

I'm going to guess that you specifically mean: "what actions must I take wrt the installer/install so users can use the licensed product?". Answer: Just deploy. Users sign in and license/activate the product by logging in.

If creating an image, see Common Deployment Options — Enterprise Administration Guide

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Community Beginner ,
Feb 19, 2019

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Even if that works, the issue will remain that, when we assign the user a license in the Admin Console, Adobe sends the user an automated email telling them they should download the software from the Adobe website.

Welcome John Doe, you now have access to Acrobat Pro DC.

Your administrator at Company Name has given you access to Acrobat Pro DC.

Download Acrobat Pro DC and you can:

  • Instantly edit PDFs or scanned documents
  • Turn PDFs into Word or Excel files
  • Protect PDFs to prevent copying and editing
  • Turn paper or Word files into fillable PDF forms
  • Sign anything anywhere

To start using your membership, please click on Get Started.

When they click the "Get Started" link,  it takes the user to a software download page.

This will cause confusion.  How can we stop this so we don't have to try to explain to all these users to "ignore" the email from Adobe?

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