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I am looking for the people that currently manage Adobe device licenses in the "edu". By the nature of our current IT services structure, the central IT is responsible for procurement and packaging of the Adobe products. The local IT Admin in most of the cases is responsible for the deployment. We use access control to a location with the built packages for distribution to grant access to the IT admin that will install the device license on the requested computer.
Recently I had a conversation with an "expert" in Adobe Support and the guy told me that the new "Shared Device License" option will use a different attribute - a hard drive ID. It is not a big problem as there is a WMI command "wmic diskdrive get serialnumber" that we can ask the requester to run and give us the output. However, why is it supposed to be so difficult for the Adobe to create an editable field for the VIP portal admins to IDENTIFY the device "School of Carpentry" along with the name or an account number, or both, of the client? Is this too much to ask?
The point I am trying to make is that if we did have that ability and could dump that data into a CSV file along with all other attributes, we could very easy audit the devices and deactivate the rogue ones to comply with the licensing contract.
Do any of you have similar issues? How do you manage your device licenses?
Thanks!
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In the same vein. With the new SDL setup, how do we deactivate a rogue system? All I can do is export a CSV. We used to get a list of devices that I could individually deactivate.