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I am not able to activate Acrobat 9 Pro using my Volume Licensing..It says serial number not valid

New Here ,
Oct 24, 2016 Oct 24, 2016

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I am not able to activate Acrobat 9 Pro using my Volume Licensing..It says serial number not valid.

It doesn't give me nlicese exceeded or any other error message.

But I am sure the serial number is correct.

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correct answers 1 Correct answer

Adobe Employee , Oct 25, 2016 Oct 25, 2016

Use the volume installer available under your account on the licensing website - licensing.adobe.com

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Community Expert ,
Oct 24, 2016 Oct 24, 2016

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you need to use the correct installation file for your volume license.

[moved from Installing, Updating, & Subscribing to Acrobat to Deployment for Creative Cloud for Team, Enterprise, & CS]

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Adobe Employee ,
Oct 25, 2016 Oct 25, 2016

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Use the volume installer available under your account on the licensing website - licensing.adobe.com

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