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I try to install the Adobe CC from Admin Console and it is not working.
Here is my crash report, can anyone help?
Thank you.
Code Type: X86-64 (Native)
Parent Process: AdobeDeploymentManager [2405]
Responsible: Installer [2370]
User ID: 0
Date/Time: 2019-12-12 14:45:28.468 +0800
OS Version: Mac OS X 10.15.2 (19C57)
Report Version: 12
Anonymous UUID: E663ADD5-DA64-A333-317A-2BD629CF2352
Sleep/Wake UUID: 57EF2970-3142-4183-8979-EB8DDE764864
Time Awake Since Boot: 4100 seconds
Time Since Wake: 2400 seconds
System Integrity Protection: enabled
Crashed Thread: 9
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSConcreteTask terminationStatus]: task not launched'
terminating with uncaught exception of type NSException
abort() called
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Obviouly, if you are not able to use the product, you do not need to pay for it, but if you have already subscribed and do not cancel within the time limit then the reason you need to pay will be because you kept the subscription.
As far as your inability to install goes, what are your sytem specifications?
System Requirements
Creative Cloud - https://helpx.adobe.com/creative-cloud/system-requirements.html
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Thanks for reply!
Here is the sytem specifications.
Model Name: MacBook Pro
Model Identifier: MacBookPro11,3
Processor Name: Quad-Core Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Boot ROM Version: 157.0.0.0.0
SMC Version (system): 2.19f12