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I just downloaded the program and I can't use my trial days

New Here ,
May 24, 2020

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Captura de Pantalla 2020-05-25 a la(s) 01.52.18.png

I downloaded the program yesterday, but when y try to enter a message appears saying that my trial days are over.

 

Captura de Pantalla 2020-05-25 a la(s) 01.55.01.png

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

See the information in the following link, it might help

https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

 

In case you see that the above mentioned information does not help, you will have to contact Customer Care to sort it out. Click on the following link https://helpx.adobe.com/contact.html
Make sure you are logged into you AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right


-Manan

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Account management, Creative Cloud, Installation

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I just downloaded the program and I can't use my trial days

New Here ,
May 24, 2020

Copy link to clipboard

Copied

Captura de Pantalla 2020-05-25 a la(s) 01.52.18.png

I downloaded the program yesterday, but when y try to enter a message appears saying that my trial days are over.

 

Captura de Pantalla 2020-05-25 a la(s) 01.55.01.png

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

See the information in the following link, it might help

https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

 

In case you see that the above mentioned information does not help, you will have to contact Customer Care to sort it out. Click on the following link https://helpx.adobe.com/contact.html
Make sure you are logged into you AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right


-Manan

Topics

Account management, Creative Cloud, Installation

Views

244

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 25, 2020

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See the information in the following link, it might help

https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

 

In case you see that the above mentioned information does not help, you will have to contact Customer Care to sort it out. Click on the following link https://helpx.adobe.com/contact.html
Make sure you are logged into you AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right


-Manan

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