I need help with the installation of Adobe Indesign Server

[Alberto5C19]

Hello I need your help.

I am trying to install Adobe Indesign server on a Windows Server 2019 operating system (I already tried it in 2016 as well) however the installation does not finish. At first I thought that my installation package was wrong and I ran it on my Windows 10 computer and installed without problems.

I see these errors in the install log:

03/03/21 14:30:51:498 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:498 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.6)...
03/03/21 14:30:51:501 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:501 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
03/03/21 14:30:51:504 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:504 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (ACR13.1.1)...
03/03/21 14:30:51:507 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:507 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (AIS16.0)...
03/03/21 14:30:51:510 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:510 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (KBRG11.0.1)...
03/03/21 14:30:51:513 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:513 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (AME14.9)...
03/03/21 14:30:51:516 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:516 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
03/03/21 14:30:51:519 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to get value for conflicting processes...
03/03/21 14:30:51:519 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
03/03/21 14:30:51:522 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Custom deployment path doesnt exist in options XML
03/03/21 14:30:51:528 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Failed to find Royalty Bearing attribute info.

03/03/21 14:40:33:569 | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 5732 | The HDPIM Setup Process return code is (195).Stopping the installation process.
03/03/21 14:40:33:570 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5732 | Product Media (KBRG, 11.0.1) installation failed ...

I hope you can help me with the installation problem that I have

Thanks

Greetings!!!

[Vikrant R · Accepted solution]

This is list of some known processes that may cause this error. Take a look and see if any of these are running and close them and retry.

https://helpx.adobe.com/enterprise/kb/resolving-process-conflicts.html