• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I received a "cancellation notice". However, my subscription is NOT due to expire until Sept 2016. Please Help! Your plan: Creative Cloud Student and Teacher edition (one-year)‎

New Here ,
Jan 10, 2016 Jan 10, 2016

Copy link to clipboard

Copied

My subscription expires on September 7, 2016.  However, my service has been interrupted although I submitted payment.

Views

253

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 10, 2016 Jan 10, 2016

Copy link to clipboard

Copied

Hi,

It can be due to billing issue. Please contact Adobe customer care support at

Contact Customer Care

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Jan 10, 2016 Jan 10, 2016

Copy link to clipboard

Copied

LATEST

It could be that your credit card has expired ...  You can check the status and manage your Adobe Creative Cloud membership yourself as well.

See: Manage your Adobe Creative Cloud membership

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines