Illustrator CC comes as Tryout

[KristjanGisla]

Hi everybody

I'm a CreativeCloud Team user. I was trying to install Illustrator CC on a secondary computer. I'm signed in as a user but the application always starts up as a Tryout version. This is on my home computer. At work everything works smooth.

Any ideas of how to fix this?

Regards from (sunny-at-the-moment) Iceland

[Abhijit_Kr_]

Hi,

Could you please try updating AAM by going to creative.adobe.com and download Creative Cloud Desktop app. it should fix the issue for you.

Regards,

Abhijit

[KristjanGisla]

Hi Abhijit

I have that one allready installed. And I can see that I have Illustrator CC under "Your Apps"

[Abhijit_Kr_]

Hi,

Could you private message me your contact no so I can call you to assist on this.

regards,

Abhijit

[KristjanGisla]

Sure ... but how do I send you a private message? Can't see any link for that.

[KristjanGisla]

Found it

[Abhijit_Kr_ · Accepted solution]

As per Tele Communication with KristjanGisla found it to be issue with Hosts File. After making the necessary changes we were able to activate Illustrator CC.

regards,

Abhijit

[KristjanGisla]

Great service!!

[chengjuiwang]

Hi Abhijit,

I got the same problem, could you please help to solve the Illustrator CC tryout issue.

Thanks,

Ray

[ThrosturH]

Dear Abhijit. I live in Iceland as KristjanGisla and have the same problem, my CC subscription works fine on my desktop computer at work but on my laptop at home I only have the trial versions. And now the Acrobat has expired the trial period so I can't use it anymore.

I'm attaching my subscription confirmation from Adobe's agent in Iceland. On the page My account at Adobe it says that I do not have a subscription. Can you help me?

Best regards,

Þröstur Haraldsson

throsth@simnet.is

[eddielouw]

I have the same problem. Just bought the software downloaded installed and then it does not activate.