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Illustrator CC comes as Tryout

Community Beginner ,
Jun 20, 2013

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Hi everybody

I'm a CreativeCloud Team user. I was trying to install Illustrator CC on a secondary computer. I'm signed in as a user but the application always starts up as a Tryout version. This is on my home computer. At work everything works smooth.

Any ideas of how to fix this?

Regards from (sunny-at-the-moment) Iceland

As per Tele Communication with KristjanGisla found it to be issue with Hosts File. After making the necessary changes we were able to activate Illustrator CC.

regards,


Abhijit

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Illustrator CC comes as Tryout

Community Beginner ,
Jun 20, 2013

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Hi everybody

I'm a CreativeCloud Team user. I was trying to install Illustrator CC on a secondary computer. I'm signed in as a user but the application always starts up as a Tryout version. This is on my home computer. At work everything works smooth.

Any ideas of how to fix this?

Regards from (sunny-at-the-moment) Iceland

As per Tele Communication with KristjanGisla found it to be issue with Hosts File. After making the necessary changes we were able to activate Illustrator CC.

regards,


Abhijit

Views

17.5K

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Adobe Employee ,
Jun 20, 2013

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Hi,

Could you please try updating AAM by going to creative.adobe.com and download Creative Cloud Desktop app. it should fix the issue for you.

Regards,

Abhijit

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Community Beginner ,
Jun 20, 2013

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Hi Abhijit

I have that one allready installed. And I can see that I have Illustrator CC under "Your Apps"

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Adobe Employee ,
Jun 20, 2013

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Hi,

Could you private message me your contact no so I can call you to assist on this.

regards,

Abhijit

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Community Beginner ,
Jun 20, 2013

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Sure ... but how do I send you a private message? Can't see any link for that.

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Community Beginner ,
Jun 20, 2013

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Found it

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Adobe Employee ,
Jun 20, 2013

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As per Tele Communication with KristjanGisla found it to be issue with Hosts File. After making the necessary changes we were able to activate Illustrator CC.

regards,


Abhijit

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Community Beginner ,
Jun 20, 2013

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Great service!!

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New Here ,
Jul 02, 2013

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Hi Abhijit,

I got the same problem, could you please help to solve the Illustrator CC tryout issue.

Thanks,

Ray

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Community Beginner ,
Jul 10, 2013

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Dear Abhijit. I live in Iceland as KristjanGisla and have the same problem, my CC subscription works fine on my desktop computer at work but on my laptop at home I only have the trial versions. And now the Acrobat has expired the trial period so I can't use it anymore.

I'm attaching my subscription confirmation from Adobe's agent in Iceland. On the page My account at Adobe it says that I do not have a subscription. Can you help me?

Best regards,

Þröstur Haraldsson

throsth@simnet.is

gijafafj.jpg

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New Here ,
Jul 24, 2017

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I have the same problem. Just bought the software downloaded installed and then it does not activate.

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