Impossible de me connecter à Adobe Console

Community Beginner ,
May 21, 2021 May 21, 2021

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Bonjour 🙂

 

J'essaie d'accéder à Adminconsole afhin d'ajouter un utilisateur à mon compte Adobe et donc des logiciels, mais je ne peux pas accéder au site.

 

Un message d'erreur apparaît dès que j'essaie de me connecter (voir pj).

 

Quelqu'un saurait comment le faire svp ?

 

J'ai essayé de contacter le service d'Adobe, mais visiblement ils sont fermés alors que c'est marqué qu'ils sont ouverts du lundi au vendredi de 9h à 16h45. Va comprendre...

 

Merci d'avance

Cordialement
Fabio

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Are you the administrator of an enterprise or team account?

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Community Beginner ,
May 26, 2021 May 26, 2021

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Yes I am.

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Adobe Employee ,
May 27, 2021 May 27, 2021

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Hello,

I would recommend using a private window or incognito mode (in chrome browser) and then try to sign in to the console. If you have two identities then check with both the options (Personal and company account).

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