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Install Acrobat X or XI using customization tool (without Serial)

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May 09, 2017

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I am having difficulty with Adobe installing without the serial number. I have downloaded the "Adobe Customization Wizard X" For installing Adobe Acrobat. Created a Transform to install silently. I did leave out the serial number because we don't have a volume license, we just have about 150 various keys/licenses. I am hoping for it to prompt for the serial number at first use. Below is my command line Syntax:

msiexec /i "C:\Temp\Adobe_X_Std\AcroStan.msi" TRANSFORMS="C:\Temp\Adobe_X_Std\AcroStan.mst" /qn

How do I get Acrobat to install without a serial number from command line? Any guidance is much appreciated. Thank you

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Install Acrobat X or XI using customization tool (without Serial)

New Here ,
May 09, 2017

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I am having difficulty with Adobe installing without the serial number. I have downloaded the "Adobe Customization Wizard X" For installing Adobe Acrobat. Created a Transform to install silently. I did leave out the serial number because we don't have a volume license, we just have about 150 various keys/licenses. I am hoping for it to prompt for the serial number at first use. Below is my command line Syntax:

msiexec /i "C:\Temp\Adobe_X_Std\AcroStan.msi" TRANSFORMS="C:\Temp\Adobe_X_Std\AcroStan.mst" /qn

How do I get Acrobat to install without a serial number from command line? Any guidance is much appreciated. Thank you

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May 09, 2017 0
Adobe Employee ,
May 09, 2017

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Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.

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May 09, 2017 0
New Here ,
May 17, 2017

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Anyone with an answer?

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May 17, 2017 0
Adobe Employee ,
May 23, 2017

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What error are you getting in the MSI verbose installation log?

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May 23, 2017 0
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May 23, 2017

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Action start 14:58:49: ProcessAbcpy.
CustomAction ProcessAbcpy returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (FC:AC) [14:58:49:077]: Skipping action: CA_SetTryoutSerial (condition is false)
MSI (s) (FC:AC) [14:58:49:077]: Doing action: CA_UIV
Action ended 14:58:49: ProcessAbcpy. Return value 1.
MSI (s) (FC:AC) [14:58:49:077]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CA_UIV'
MSI (s) (FC:AC) [14:58:49:078]: Transforming table Binary.

MSI (s) (FC:54) [14:58:49:080]: Invoking remote custom action. DLL: C:\windows\Installer\MSI1286.tmp, Entrypoint: Vsn
Action start 14:58:49: CA_UIV.
EmiOrientation: Retail. Not trial
EmiOrientation: Fail. Return code: 4
MSI (s) (FC:AC) [14:58:49:107]: Doing action: OOBELibUpgradeSniffingBackup
Action ended 14:58:49: CA_UIV. Return value 1.
MSI (s) (FC:AC) [14:58:49:108]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'OOBELibUpgradeSniffingBackup'
MSI (s) (FC:AC) [14:58:49:108]: Transforming table Binary.

MSI (s) (FC:F8) [14:58:49:110]: Invoking remote custom action. DLL: C:\windows\Installer\MSI12A6.tmp, Entrypoint: OOBELibUpgradeSniffingBackup
Action start 14:58:49: OOBELibUpgradeSniffingBackup.
Skip: not an upgrade/update/upsell serial number
MSI (s) (FC:AC) [14:58:49:136]: Doing action: CA_QV
Action ended 14:58:49: OOBELibUpgradeSniffingBackup. Return value 1.
MSI (s) (FC:AC) [14:58:49:136]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CA_QV'
Action start 14:58:49: CA_QV.
MSI (s) (FC:AC) [14:58:49:136]: Product: Adobe Acrobat X Standard - English, Français, Deutsch --  error.

error.
Action ended 14:58:49: CA_QV. Return value 3.
Action ended 14:58:49: INSTALL. Return value 3.

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May 23, 2017 0
Adobe Employee ,
May 23, 2017

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This is Acrobat X.  That' pretty old but the install seems to be erring on the Product region.  Did you customize the MST file?  If yes, can you share it?

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May 23, 2017 0
New Here ,
May 23, 2017

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Fields that I changed when configuring the MST file.

User name

Organization

Default Viewer for PDF Files: “Make Acrobat the default PDF Viewer”

Run Installation: Silently (no interface)

If Reboot Required: Suppress reboot

EULA: Suppress Display of EULA

Thank you very much for your time and effort to assist me on this.

Damion

-------------------------------

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May 23, 2017 0
Adobe Employee ,
Jun 01, 2017

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Coming back to this after a while.  A couple of things...

- Acrobat Standard does NOT have a Trial Mode.

- If you use Acrobat Pro in this scenario use the Adobe Command Line Properties in the script/ Setup.ini file as opposed to the MST file to set EULA Acceptance, Default PDF Ownership, and then use a command line switch to set the reboot option.  Something like "/norestart".

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Jun 01, 2017 0