Install Acrobat X or XI using customization tool (without Serial)

Report · May 09, 2017

I am having difficulty with Adobe installing without the serial number. I have downloaded the "Adobe Customization Wizard X" For installing Adobe Acrobat. Created a Transform to install silently. I did leave out the serial number because we don't have a volume license, we just have about 150 various keys/licenses. I am hoping for it to prompt for the serial number at first use. Below is my command line Syntax:

msiexec /i "C:\Temp\Adobe_X_Std\AcroStan.msi" TRANSFORMS="C:\Temp\Adobe_X_Std\AcroStan.mst" /qn

How do I get Acrobat to install without a serial number from command line? Any guidance is much appreciated. Thank you

Report · May 09, 2017

Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.

Report · May 17, 2017

Anyone with an answer?

Report · May 23, 2017

What error are you getting in the MSI verbose installation log?

Report · May 23, 2017

Action start 14:58:49: ProcessAbcpy.
CustomAction ProcessAbcpy returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (FC:AC) [14:58:49:077]: Skipping action: CA_SetTryoutSerial (condition is false)
MSI (s) (FC:AC) [14:58:49:077]: Doing action: CA_UIV
Action ended 14:58:49: ProcessAbcpy. Return value 1.
MSI (s) (FC:AC) [14:58:49:077]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CA_UIV'
MSI (s) (FC:AC) [14:58:49:078]: Transforming table Binary.

MSI (s) (FC:54) [14:58:49:080]: Invoking remote custom action. DLL: C:\windows\Installer\MSI1286.tmp, Entrypoint: Vsn
Action start 14:58:49: CA_UIV.
EmiOrientation: Retail. Not trial
EmiOrientation: Fail. Return code: 4
MSI (s) (FC:AC) [14:58:49:107]: Doing action: OOBELibUpgradeSniffingBackup
Action ended 14:58:49: CA_UIV. Return value 1.
MSI (s) (FC:AC) [14:58:49:108]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'OOBELibUpgradeSniffingBackup'
MSI (s) (FC:AC) [14:58:49:108]: Transforming table Binary.

MSI (s) (FC:F8) [14:58:49:110]: Invoking remote custom action. DLL: C:\windows\Installer\MSI12A6.tmp, Entrypoint: OOBELibUpgradeSniffingBackup
Action start 14:58:49: OOBELibUpgradeSniffingBackup.
Skip: not an upgrade/update/upsell serial number
MSI (s) (FC:AC) [14:58:49:136]: Doing action: CA_QV
Action ended 14:58:49: OOBELibUpgradeSniffingBackup. Return value 1.
MSI (s) (FC:AC) [14:58:49:136]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CA_QV'
Action start 14:58:49: CA_QV.
MSI (s) (FC:AC) [14:58:49:136]: Product: Adobe Acrobat X Standard - English, Français, Deutsch -- error.

error.
Action ended 14:58:49: CA_QV. Return value 3.
Action ended 14:58:49: INSTALL. Return value 3.

Report · May 23, 2017

This is Acrobat X. That' pretty old but the install seems to be erring on the Product region. Did you customize the MST file? If yes, can you share it?

Report · May 23, 2017

Fields that I changed when configuring the MST file.

User name

Organization

Default Viewer for PDF Files: “Make Acrobat the default PDF Viewer”

Run Installation: Silently (no interface)

If Reboot Required: Suppress reboot

EULA: Suppress Display of EULA

Thank you very much for your time and effort to assist me on this.

Damion

-------------------------------

AULT_VERBOpenEULA_ACCEPTYESSetupCacheExportEnterprise.mntUSERNAMEHalcon ResourcesCOMPANYNAMEShortcutBackUpShortcutDirectory_NameComponent_TargetArgumentsDescriptionHotkeyIcon_IconIndexShowCmdWkDirSC_Acrobat_Standard_PFMProgramMenuFolderACROBA~1|Adobe Acrobat X StandardExchange_Acrobat.exe_StandardViewerProgramFiles_SC_Acrobat_Standard.icoSC_Acrobat_Standard_DTDesktopFolderExchange_Acrobat.exe_Std_DT_Shotcut[INSTALLDIR]Acrobat\Acrobat.exeSC_Distiller_PFMACROBA~1|Adobe Acrobat Distiller XDistiller_AcroDist.exeDistiller_SC_Distiller.icoEnterpriseVisibleFeatureFeatureFeature_ParentTitleDisplayLevelAttributesPDFMakerAcrobat PDFMakerOne-click creation of an Adobe PDF from popular applications.INSTALLDIRAcrobatViewerView Adobe PDFOptional plug-ins and support files for viewing Adobe PDF files.Create Adobe PDFOptional plug-ins and support files for creating Adobe PDF files.ProgramAsianLanguageSupportAsian Language SupportEnables viewing and printing Asian-language Adobe PDF files.PDFMakerForOutlookMicrosoft OutlookOne click creation of an Adobe PDF in Microsoft Outlook.PaperCapturePaper CaptureEnables the conversion of a scanned document into a searchable, editable Adobe PDF file.DistillerCJKSupportEnables creating Asian-Language Adobe PDF files.ChineseSLanguageSupportSimplified Chinese Language SupportEnables viewing and printing Adobe PDF files with Simplified Chinese text.ChineseTLanguageSupportTraditional Chinese Language SupportEnables viewing and printing Adobe PDF files with Traditional Chinese text.KoreanLanguageSupportKorean Language SupportEnables viewing and printing Adobe PDF files with Korean text.JapaneseLanguageSupportJapanese Language SupportEnables viewing and printing Adobe PDF files with Japanese text.PDFMakerForOfficeMicrosoft OfficeOne-click creation of an Adobe PDF from Microsoft Word, Excel, and PowerPoint.PDFMakerForIEMicrosoft Internet ExplorerOne-click creation of an Adobe PDF from a webpage in Microsoft Internet Explorer.PDFMakerForAccessMicrosoft AccessOne-click creation of Adobe PDF from Microsoft Access.PDFMakerForPublisherMicrosoft PublisherOne-click creation of an Adobe PDF from Microsoft Publisher.ProgramExtendedLanguageSupportExtended Language SupportEnables support for Hebrew, Arabic, Thai, and Vietnamese.PDFMakerForLotusNotesLotus NotesOne-click creation of an Adobe PDF from Lotus NotesPDFMakerForMozillaMozilla FirefoxOne-click creation of an Adobe PDF from a webpage in Mozilla Firefox.EnterpriseFilesEnterpriseFileFileNameFilePathFileDataActionVersionModifiedReservedIMWStrDataIMWNumData_A42CA6AC-4AA0-4399-A04F-C1798A714019BackupINISetup.ini[INSTALLDIR]_EC21D6F7-D0CF-402B-ACF5-B35F42299861SecAddressBookaddressbook.acrodata[ALLUSERS_APPDATA_ADOBE_ACROBAT_8_REPLICATE_SECURITY]\Adobe\Acrobat\10.0\Security\addressbook.acrodata_DE216F44-158A-4710-9ADB-C99B54916C48joboptionsPress Quality.joboptions[ALL_USERS_PDFOPTIONS_SETTINGS]_D76EF1E9-7954-4ABF-84B2-419C273BCF0BPDFA1b 2005 CMYK.joboptions_D636DFD3-0F64-4719-B838-481D106C68B8Standard.joboptions_CEE2520F-0AED-40E1-A37F-97104945E4E9AadobePPDfileADPDF8.PPD[PrinterDriverStage]_9F14D635-B976-4DFD-A4E0-6B692099D487AadobePPDfileJADPDF8J.PPD_8F031324-1B98-4F5E-8F5E-82840188A250Smallest File Size.joboptions_834BF06D-D36D-4E06-8C6A-CC0FD675D9EDAadobePPDfileCSADPDF8CS.PPD_4595D854-2D9B-478C-9E7B-1DC49071D4D1RedactionU.S. FOIA.xml[REDACTION]ENU\_44E5BC56-76B6-4986-B015-3FA1E09FF768PDFA1b 2005 RGB.joboptions_3264A787-4443-47E0-BB09-426519CA304DHigh Quality Print.joboptions_0F21B6FA-5790-45C1-89B0-F142B8129503AadobePPDfileCTADPDF8CT.PPD_08783F0E-C4C1-4DA1-9575-AB558F4D78FFU.S. Privacy Act.xml_03BB4233-6E79-4340-9F93-7F2143BD8509AadobePPDfileKADPDF8K.PPD7F19D28E-FA1E-41BE-AAF2-C041FFAB5FDASecLdapDirectoriesdirectories.acrodata\Adobe\Acrobat\10.0\Security\directories.acrodataEnterpriseRegistriesEnterpriseRegistryRootKeySubKeyValueTypeValuetemplate_urlAPS_KnownServersURLSoftware\Adobe\Adobe Acrobat\10.0\Security\cEDC\cKnownServers\ctServertemplate_nameAPS_KnownServersNametNametemplate_migrate_valueMigrationSoftware\Adobe\Adobe Acrobat\10.0\Installer\Migratevaltemplate_migrate_typetypetemplate_migrate_pathtemplate_migrate_namenametemplate_ShareReview_nameSR_ServerNameSoftware\Adobe\Adobe Acrobat\10.0\Collab\cReviewServers\ctUItemplate_ShareReview_WebDAVSR_ServerURLtURLurn://ns.adobe.com/Collaboration/SharedReview/WebDAVtemplate_ShareReview_SharePnturn://ns.adobe.com/Collaboration/SharedReview/Sharepointtemplate_ShareReview_SettingSR_ServerSettingSoftware\Adobe\Adobe Acrobat\10.0\Collab\cReviewServers\c\cSettingstcSettingtemplate_ShareReview_NetFoldurn://ns.adobe.com/Collaboration/SharedReview/SMBtemplate_ShareReview_DistMethodSR_ServerDistribtDistMethodtemplate_DigSigReasonSecReasonsForSigningTemplateSoftware\Adobe\Adobe Acrobat\10.0\Security\cPubSec\cReasonst_FEAC4A38-1F6E-49BD-AC88-23F22B9021C1APS_DefaultServerURLSoftware\Adobe\Adobe Acrobat\10.0\Security\cEDCtServerURL_FC312B47-825D-4A02-8462-3FF9A3FF85B4PdfSaveOpenAcroPDF.PDF.1EditFlags00000000_FA006FA4-12A0-48FF-8FC6-82098BB0F39FSecTrstMngrEnhancedBrwUserSoftware\Adobe\Adobe Acrobat\10.0\TrustManagerbEnhancedSecurityInBrowser0_EEFE7E3C-24C8-4684-BA21-4D1D8DBC5B2ADistillerDefPDFOutputSOFTWARE\Adobe\Acrobat Distiller\10.0DefaultPDFOutputMy Documents\*.pdf\*.pdfMy Documents_EBC2E8BE-E4DD-4370-8648-D0C8EEFBF714PDFIniSecurityOptionSOFTWARE\Adobe\Acrobat Distiller\10.0\AdobePDF.INISecurityOption_E9A9F391-B2E5-4469-9B9D-EE044D2F6BF9DisableProtectPdfOnlineSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown\cHostedServices\cProtectPDFbShowMeets_E49A0C40-A664-48FB-AAA7-9A858ABFB91EDisallowOpenAttachmenSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockDowniFileAttachmentPerms1_E411994D-CF7E-4409-B3C7-02A7E2146D93PDFIniAddDocInfoAddDocInfo_E3EC73AA-4B6A-421E-93C7-650C2F0F9A15SecSignatureHandlerSoftware\Adobe\Adobe Acrobat\10.0\Security\cHandlersaPrivKeyAdobe.PPKLite_E13EA9EA-9A5F-45AB-96CA-67D3E7B482D3SecTrstMngrEnhancedBrwMachineSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown_BB490C3B-6216-4AF7-9EF9-00FEBEA26BF0UnspecFileAttachActionSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockDown\cDefaultLaunchAttachmentPermsiUnlistedAttachmentTypePerm_DE25BEFA-9A5F-4DCD-88B2-B34F010C0017SecTrstMngrEnhancedAloneMachinebEnhancedSecurityStandalone_DD323904-E82B-4AB6-952C-470935A5FDD0OlnCommentServerTypeSoftware\Adobe\Adobe Acrobat\10.0\CollabaServer_D7E744BD-4784-4279-AD2D-A635CDCF74CDSecReasonsForSigningLockSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown\cSecurity\cPubSecbReasons_C8E1EA87-2281-4CAB-95D5-41D120212ED5OlnFrmsAutoCompleteStoreNumericSoftware\Adobe\Adobe Acrobat\10.0\FormsPrefsbStoreNumericEntries_C5EBFEEC-D2A7-4902-B6DC-DF2146DE2011SR_DisableSynchronizationSoftware\Adobe\Adobe Acrobat\10.0\WorkflowsbNeedSynchronizer_C1A9D33C-1847-417A-95A1-045AE53C4F53OlnFrmsAutoCompleteVal3bShowDropDown_BC6BD414-B75F-4883-B85C-BFC486A220A5OlnFrmsAutoCompleteVal1bRecordNewEntries_B82E5329-BF56-4D6F-8EAB-4B2E35D1BC35DisableEbookbShowEbookMenu_B3E3DC5E-EA54-40C3-829C-50496B9EF9E0SecTrstMngrDisableSitesbDisableTrustedSites_B3071570-9678-4635-A580-9143AC94C7D3DistillerDefJobOptionsJobOptionsStandard_AE08B835-9CFB-432F-B0E3-59B5C6DACE73DisableRTCbEnableRTCPart_AB1C8179-F9C2-4F97-96D8-7D9A1F0C3D92SecTrstMngrEnhancedAloneUser_A29A1AB2-D03B-4FE0-8B24-14CB994A2476SecVerifyHandlerLockSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown\cSecurity\cHandlersbVerify_9FCAE8C2-9A69-4EAC-9873-2692F9F7BAC8PDFIniAskToReplaceFileAskToReplacePDF_96188277-12C2-48E1-AA0B-45DE8FAA00B7OlnCommentNetFoldSettingSoftware\Adobe\Adobe Acrobat\10.0\Collab\cServerSettingstFSFDF_94B0BB85-7C90-45D5-884C-FDE3B26C855BDisableAllDotCombEnableAcrobatHS_925E29D3-6EB7-4B73-BBB6-7E8F023B40E6DisableAllUpdatesbUpdater_914EDC93-4AE0-4AEF-8E8D-0DA1F67DE6B3SecVerifyUseAlwaysbVerifyUseAlways_8EE26D6C-D357-405A-9998-F191DEDF91FAPDFIniDonotSendFontsDonotSendFont_8E8B2562-13E0-4F67-87F8-7DC8F0AFED43DisableUsageTrackingbUsageMeasurement_851B3DC3-915B-4A6A-884A-1E9010DD4E12SecShowDocumentWarningsSoftware\Adobe\Adobe Acrobat\10.0\Security\cPubSeciShowDocumentWarnings_83F34795-4EEB-47BD-B941-20ADC7DB4E71SecVerifyUseAlwaysLock_815D1EA1-B46E-45F3-960E-C46B8687A656DisablePdfInBrowserSoftware\Adobe\Adobe Acrobat\10.0\OriginalsbBrowserIntegration_7A9B736E-95E1-4C75-AF39-DB783F9FFCBCPDFIniPrompForFileNamePromptForFileName_798114F0-D291-47CB-9479-5C23BCB0A70FOlnCommentSharePointSettingtSPFDF_75E7E1F6-DA7F-4A9F-A194-2F9B6A51310CSecAllowOtherInfoWhenSigningbAllowOtherInfoWhenSigning_72FF1BAE-F650-42FB-88C4-1B2E22F8B528SecValidateOnOpenLockSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown\cSecurity\cDigSigbValidateOnOpen_6B3D4906-E1BA-4AC9-8310-C7DCF34D566FPDFIniTrueTypeFontDLTrue Type Font Download Option_6878E512-EFF1-4D89-9809-F8491C2A8977LockPdfInBrowser_67ED8D4C-0CB0-4E37-92BB-BD978733366EOlnCommentWebDavSettingtDAVFDF_67828260-B88F-4218-AE17-6782C3C9E26ESecSignatureHandlerLockbPrivKey_660C88FD-EBBB-4971-93F1-15D95742865EOlnFrmsAutoCompleteVal0bInlineAutoComplete_60010028-F6DB-4136-9D60-009DAA57C69FSecRequireReviewWarningsiRequireReviewWarnings_58E322F6-4C97-425E-98CD-8BB52C24E972OlnFrmsAutoCompleteVal4bUserAskedToEnableAutoComplete_57DC376A-ABAA-44AD-B3C1-AC3E63D5E77BSecTrstMngrDisableFodersbDisableTrustedFolders_639F2BF2-FE50-4204-90CD-E41B1D0DAC38FileAttachmentListValuetBuiltInPermListversion:1|.ade:3|.adp:3|.app:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cer:3|.chm:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.exe:3|.fdf:2|.fxp:3|.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3|.ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3|.maw:3|.mda:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops:3|.pcd:3|.pdf:2|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb:3|.shs:3|.sit:3|.tar:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3|.vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.zip:3|.zlo:3|.zoo:3.pdf|.fdf_4FB5A599-377A-4057-B2AE-EF2A717BB182DisableCollabScreenSharebEnableRTCAuth_4D7B3E13-FB3D-443A-B651-727D0A01D918TrustedRootLoadFromURLSoftware\Adobe\Adobe Acrobat\10.0\Security\cDigSig\cAdobeDownloadbLoadSettingsFromURL_4798846A-32D3-44F7-8411-D0B562E2CAD8SecVerifyHandleraVerifyAdobe.NoHandlerAdobe.NoHandler;0_451940A6-0906-43AB-BAC5-5F296E079656APS_DefaultServerNametServerName _39BA0CA4-3917-492F-AF12-79C39AB41C22FdfSaveOpenAcroPDF.FDF.1_38D89B1E-7B56-4103-B42E-DBC3D50E1910OlnFrmsAutoCompleteVal2bAutoCompleteOnTab_30805752-D7A7-4843-947F-174E882EF5A5ExemDocOnEmlSoftware\Adobe\Adobe Acrobat\10.0\SecuritybAutoLaunchAtSendMail_2F5BE635-9DCE-4717-A4C7-2AA8AFD1B2B7APS_ConfigurationLockSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown\cSecurity\cEDCbAllowAPSConfig_2E909BED-9100-40C5-B118-22933389E720PalmerbCommercialPDF_2D1005FE-55AE-412D-94F2-3E9860841D3FDisableSharedUploadbEnableShareFile_29F4A748-F6E1-4F09-8316-655AFBAEB8E0SecValidateOnOpenSoftware\Adobe\Adobe Acrobat\10.0\Security\cDigSig_29096501-19E2-407B-B472-2E0924A6EF1FDocStatHideMessagebarSoftware\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockdown\cDocumentStatusbSuppressMessageBar_28DBD9D9-EC21-4F05-873E-AC585CAE7DB3DisableSharedReviewbEnableDocCtrInit_23A67E85-3D95-4C2F-B8CF-F54A6C563361ExemDocOnClosebAutoLaunchAtDocClose_15CC327F-46A2-48D3-8B02-84D6DB17B27BPDFIniPSOutputOptionPostScript Output Option_13D602F2-19EC-441B-8887-E652C2023DA3TrustedRootAskBeforeInstallbAskBeforeInstalling_1218DDC9-FCD9-432B-9A83-42973667E1E8OlnFrmsAutoCompleteLockbAutoFill_0D6541FB-3CA3-4232-B6B4-F90F829AAE75OlnCommentCustomSettingtCONFIG_0AA44AD9-81B8-4BC4-AECA-030AC7EB7B8EPDFIniViewPDFResultsViewPrintOutput_03565619-3806-43AF-B7F5-97DB75139CDBSecAllowReasonWhenSigningbAllowReasonWhenSigning_0172159D-C8C7-4D77-922E-12F782AABB89SecAllowInvisibleSigbAllowInvisibleSig

Report · Jun 01, 2017

Coming back to this after a while. A couple of things...

- Acrobat Standard does NOT have a Trial Mode.

- If you use Acrobat Pro in this scenario use the Adobe Command Line Properties in the script/ Setup.ini file as opposed to the MST file to set EULA Acceptance, Default PDF Ownership, and then use a command line switch to set the reboot option. Something like "/norestart".

Adobe Community

Install Acrobat X or XI using customization tool (without Serial)