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Installation failed - MSI database error 110 ?

New Here ,
Mar 02, 2020 Mar 02, 2020

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Hi

I have the same problem installing the latest version of CC on different computers with windows 10 Pro - all updated and meets the system requirements. The error occurs regardless of the contents of the package and thus also when the package contains only CC Desktop Application (and license). Also when no previous installation of CC has been on the PC. I have read a lot of support threads and really looking forward to getting the problem resolved. MSI database errors occur a lot in the log file. Please help.

c",) Jacob

 

03/02/20 10:50:37:378 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10600 | Build Version - 1.15.0.144
03/02/20 10:50:37:378 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10600 | Logging Level verbosity Set to 4
03/02/20 10:50:37:398 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10600 | Error in opening MSI database. Returned Error - 110
03/02/20 10:50:37:398 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10600 | Failed in fetching the package option XML and install language info.
03/02/20 10:50:39:381 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10600 | Setup exiting with return code (7)
03/02/20 10:50:44:914 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7944 | Build Version - 1.15.0.144
03/02/20 10:50:44:914 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7944 | Logging Level verbosity Set to 4
03/02/20 10:50:44:914 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7944 | Executing immediate custom action for install mode.
03/02/20 10:50:44:914 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7944 | The CustomActionData string is : mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=
03/02/20 10:50:44:915 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7944 | Successfully executed the immediate custom action for install mode .
03/02/20 10:50:55:138 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Build Version - 1.15.0.144
03/02/20 10:50:55:138 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Logging Level verbosity Set to 4
03/02/20 10:50:55:138 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Executing the deferred custom action.
03/02/20 10:50:55:142 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Obtained the following as CustomActionData
03/02/20 10:50:55:142 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 10:50:55:142 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 10:50:55:142 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Original database path is : D:\Win_AE_Eng\Build\Win_AE_Eng.msi
03/02/20 10:50:55:153 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | OptionXML saved at location :: C:\Users\EFC\AppData\Local\Temp\{DEE5CC90-7B29-4D27-B05F-07B5EC493367}\\{4B688C84-6056-4F12-A1C7-013D82EC3084}
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Build Version - 1.15.0.144
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Logging Level verbosity Set to 4
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | CustomAction Parameters obtained...
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | optXMLPath :: C:\Users\EFC\AppData\Local\Temp\{DEE5CC90-7B29-4D27-B05F-07B5EC493367}\\{4B688C84-6056-4F12-A1C7-013D82EC3084}
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | setupBasePath :: D:\Win_AE_Eng\Build\
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | installDirPath ::
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | installLang ::
03/02/20 10:50:55:179 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Initializing Custom Action Data from parameters
03/02/20 10:50:55:180 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Provisioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{DEE5CC90-7B29-4D27-B05F-07B5EC493367}\\{AD0C0D0A-D4C8-4ADB-A6CA-3A6099804037}).
03/02/20 10:50:55:180 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Preconditioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{DEE5CC90-7B29-4D27-B05F-07B5EC493367}\\{49681AD8-8D9B-4BFA-882B-7F704C8D2360}).
03/02/20 10:50:55:181 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Starting to run the custom action for install mode
03/02/20 10:50:55:181 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | STEP 1: Starting to parse Option XML.
03/02/20 10:50:55:237 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Could not init with the OptionXML data.
03/02/20 10:50:55:237 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Initialization of Option XML failed!
03/02/20 10:50:55:238 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 10:50:55:238 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | sendAnalytics : Unable to find deviceId.
03/02/20 10:50:55:301 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 7384 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.592]

03/02/20 10:50:55:304 | [INFO] | | ASU | DeploymentManager | | | | 7384 | Event Guid generated is: 'd282a046-65ea-453a-80f7-3699192cc93d'
03/02/20 10:50:55:315 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7384 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 10:50:55:775 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 4344 | HTTP Request Status code 200.
03/02/20 10:50:55:776 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7384 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/02/20 10:50:55:778 | [INFO] | | ASU | DeploymentManager | | | | 7384 | Waiting for the async thread to get the task completed
03/02/20 10:50:55:778 | [INFO] | | ASU | DeploymentManager | | | | 2472 | Async thread is completed. Now exiting from function.
03/02/20 10:50:55:779 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7384 | The install workflow is terminating.
03/02/20 10:52:26:007 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10440 | Build Version - 1.15.0.144
03/02/20 10:52:26:007 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10440 | Logging Level verbosity Set to 4
03/02/20 10:52:26:011 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10440 | Error in opening MSI database. Returned Error - 110
03/02/20 10:52:26:011 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10440 | Failed in fetching the package option XML and install language info.
03/02/20 10:52:28:940 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10440 | Setup exiting with return code (7)
03/02/20 10:52:34:517 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8888 | Build Version - 1.15.0.144
03/02/20 10:52:34:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8888 | Logging Level verbosity Set to 4
03/02/20 10:52:34:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8888 | Executing immediate custom action for install mode.
03/02/20 10:52:34:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8888 | The CustomActionData string is : mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=
03/02/20 10:52:34:518 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8888 | Successfully executed the immediate custom action for install mode .
03/02/20 10:52:56:926 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Build Version - 1.15.0.144
03/02/20 10:52:56:926 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Logging Level verbosity Set to 4
03/02/20 10:52:56:926 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Executing the deferred custom action.
03/02/20 10:52:56:930 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Obtained the following as CustomActionData
03/02/20 10:52:56:930 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 10:52:56:930 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 10:52:56:930 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Original database path is : D:\Win_AE_Eng\Build\Win_AE_Eng.msi
03/02/20 10:52:56:941 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | OptionXML saved at location :: C:\Users\EFC\AppData\Local\Temp\{8F13433B-245F-4973-809E-62707BD911FA}\\{38AA7ECB-61DB-4AF5-8BAE-8DD5D30EC7AD}
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Build Version - 1.15.0.144
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Logging Level verbosity Set to 4
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | CustomAction Parameters obtained...
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | optXMLPath :: C:\Users\EFC\AppData\Local\Temp\{8F13433B-245F-4973-809E-62707BD911FA}\\{38AA7ECB-61DB-4AF5-8BAE-8DD5D30EC7AD}
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | setupBasePath :: D:\Win_AE_Eng\Build\
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | installDirPath ::
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | installLang ::
03/02/20 10:52:56:967 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Initializing Custom Action Data from parameters
03/02/20 10:52:56:968 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Provisioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{8F13433B-245F-4973-809E-62707BD911FA}\\{9DFAE044-66C5-4F33-A066-B41E1F8FC385}).
03/02/20 10:52:56:968 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Preconditioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{8F13433B-245F-4973-809E-62707BD911FA}\\{64BFA034-98C8-4606-AA68-AE58DA782E83}).
03/02/20 10:52:56:969 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Starting to run the custom action for install mode
03/02/20 10:52:56:969 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | STEP 1: Starting to parse Option XML.
03/02/20 10:52:57:011 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Could not init with the OptionXML data.
03/02/20 10:52:57:011 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Initialization of Option XML failed!
03/02/20 10:52:57:011 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 10:52:57:011 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | sendAnalytics : Unable to find deviceId.
03/02/20 10:52:57:074 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 6348 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.592]

03/02/20 10:52:57:076 | [INFO] | | ASU | DeploymentManager | | | | 6348 | Event Guid generated is: 'c2634b8a-2e11-4934-9a7e-4131f12a884d'
03/02/20 10:52:57:090 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 6348 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 10:52:57:604 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 10600 | HTTP Request Status code 200.
03/02/20 10:52:57:604 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 6348 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/02/20 10:52:57:605 | [INFO] | | ASU | DeploymentManager | | | | 6348 | Waiting for the async thread to get the task completed
03/02/20 10:52:57:605 | [INFO] | | ASU | DeploymentManager | | | | 2656 | Async thread is completed. Now exiting from function.
03/02/20 10:52:57:606 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6348 | The install workflow is terminating.
03/02/20 10:54:00:277 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10992 | Build Version - 1.15.0.144
03/02/20 10:54:00:277 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10992 | Logging Level verbosity Set to 4
03/02/20 10:54:00:294 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10992 | Error in opening MSI database. Returned Error - 110
03/02/20 10:54:00:294 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10992 | Failed in fetching the package option XML and install language info.
03/02/20 10:54:03:054 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10992 | Setup exiting with return code (7)
03/02/20 10:54:08:256 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 10808 | Build Version - 1.15.0.144
03/02/20 10:54:08:257 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 10808 | Logging Level verbosity Set to 4
03/02/20 10:54:08:257 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 10808 | Executing immediate custom action for install mode.
03/02/20 10:54:08:257 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 10808 | The CustomActionData string is : mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=
03/02/20 10:54:08:257 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 10808 | Successfully executed the immediate custom action for install mode .
03/02/20 10:54:28:198 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Build Version - 1.15.0.144
03/02/20 10:54:28:198 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Logging Level verbosity Set to 4
03/02/20 10:54:28:198 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Executing the deferred custom action.
03/02/20 10:54:28:202 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Obtained the following as CustomActionData
03/02/20 10:54:28:202 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 10:54:28:202 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 10:54:28:202 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Original database path is : D:\Win_AE_Eng\Build\Win_AE_Eng.msi
03/02/20 10:54:28:214 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | OptionXML saved at location :: C:\Users\EFC\AppData\Local\Temp\{052CBFF1-409E-4358-8A3E-0775AF739D7A}\\{F63C7C6F-7B64-4FBD-9100-98BA47E254D2}
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Build Version - 1.15.0.144
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Logging Level verbosity Set to 4
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | CustomAction Parameters obtained...
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | optXMLPath :: C:\Users\EFC\AppData\Local\Temp\{052CBFF1-409E-4358-8A3E-0775AF739D7A}\\{F63C7C6F-7B64-4FBD-9100-98BA47E254D2}
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | setupBasePath :: D:\Win_AE_Eng\Build\
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | installDirPath ::
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | installLang ::
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Initializing Custom Action Data from parameters
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Provisioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{052CBFF1-409E-4358-8A3E-0775AF739D7A}\\{C210EC7B-7451-4D5C-B075-0AA3FAA0715D}).
03/02/20 10:54:28:242 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Preconditioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{052CBFF1-409E-4358-8A3E-0775AF739D7A}\\{9CC98C73-665F-451A-9A5B-AA5A43D07F7C}).
03/02/20 10:54:28:243 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Starting to run the custom action for install mode
03/02/20 10:54:28:243 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | STEP 1: Starting to parse Option XML.
03/02/20 10:54:28:295 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Could not init with the OptionXML data.
03/02/20 10:54:28:296 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Initialization of Option XML failed!
03/02/20 10:54:28:296 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 10:54:28:296 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | sendAnalytics : Unable to find deviceId.
03/02/20 10:54:28:370 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 9700 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.592]

03/02/20 10:54:28:375 | [INFO] | | ASU | DeploymentManager | | | | 9700 | Event Guid generated is: '63062433-5f69-4c3b-867e-8f18df984f08'
03/02/20 10:54:28:389 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 9700 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 10:54:28:902 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 10768 | HTTP Request Status code 200.
03/02/20 10:54:28:902 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 9700 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/02/20 10:54:28:903 | [INFO] | | ASU | DeploymentManager | | | | 9700 | Waiting for the async thread to get the task completed
03/02/20 10:54:28:903 | [INFO] | | ASU | DeploymentManager | | | | 8940 | Async thread is completed. Now exiting from function.
03/02/20 10:54:28:903 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9700 | The install workflow is terminating.
03/02/20 11:04:03:568 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11024 | Build Version - 1.15.0.144
03/02/20 11:04:03:568 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11024 | Logging Level verbosity Set to 4
03/02/20 11:04:03:643 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11024 | Error in opening MSI database. Returned Error - 110
03/02/20 11:04:03:643 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11024 | Failed in fetching the package option XML and install language info.
03/02/20 11:04:05:578 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11024 | Setup exiting with return code (7)
03/02/20 11:04:09:885 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4172 | Build Version - 1.15.0.144
03/02/20 11:04:09:885 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4172 | Logging Level verbosity Set to 4
03/02/20 11:04:09:885 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4172 | Executing immediate custom action for install mode.
03/02/20 11:04:09:886 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4172 | The CustomActionData string is : mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=
03/02/20 11:04:09:886 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4172 | Successfully executed the immediate custom action for install mode .
03/02/20 11:04:35:397 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Build Version - 1.15.0.144
03/02/20 11:04:35:397 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Logging Level verbosity Set to 4
03/02/20 11:04:35:397 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Executing the deferred custom action.
03/02/20 11:04:35:401 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Obtained the following as CustomActionData
03/02/20 11:04:35:401 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 11:04:35:401 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 11:04:35:401 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Original database path is : D:\Win_AE_Eng\Build\Win_AE_Eng.msi
03/02/20 11:04:35:414 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | OptionXML saved at location :: C:\Users\EFC\AppData\Local\Temp\{AD464BCF-B7B3-4F70-85A0-DF2A9F08AB50}\\{A20B9228-5FDD-48F6-83A7-42CA4E24EE36}
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Build Version - 1.15.0.144
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Logging Level verbosity Set to 4
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | CustomAction Parameters obtained...
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | optXMLPath :: C:\Users\EFC\AppData\Local\Temp\{AD464BCF-B7B3-4F70-85A0-DF2A9F08AB50}\\{A20B9228-5FDD-48F6-83A7-42CA4E24EE36}
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | setupBasePath :: D:\Win_AE_Eng\Build\
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | installDirPath ::
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | installLang ::
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Initializing Custom Action Data from parameters
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Provisioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{AD464BCF-B7B3-4F70-85A0-DF2A9F08AB50}\\{45F873A8-8833-429E-B5B4-2794CD239969}).
03/02/20 11:04:35:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Preconditioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{AD464BCF-B7B3-4F70-85A0-DF2A9F08AB50}\\{B38480BA-B824-43DF-87C3-7E2DE0A86EC0}).
03/02/20 11:04:35:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Starting to run the custom action for install mode
03/02/20 11:04:35:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | STEP 1: Starting to parse Option XML.
03/02/20 11:04:35:499 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Could not init with the OptionXML data.
03/02/20 11:04:35:500 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Initialization of Option XML failed!
03/02/20 11:04:35:500 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 11:04:35:500 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | sendAnalytics : Unable to find deviceId.
03/02/20 11:04:35:574 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 7232 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.657]

03/02/20 11:04:35:577 | [INFO] | | ASU | DeploymentManager | | | | 7232 | Event Guid generated is: '6a6cece4-9ea8-4d81-b9d5-005321866347'
03/02/20 11:04:35:592 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7232 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 11:04:36:048 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 3528 | HTTP Request Status code 200.
03/02/20 11:04:36:048 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7232 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/02/20 11:04:36:049 | [INFO] | | ASU | DeploymentManager | | | | 7232 | Waiting for the async thread to get the task completed
03/02/20 11:04:36:049 | [INFO] | | ASU | DeploymentManager | | | | 8656 | Async thread is completed. Now exiting from function.
03/02/20 11:04:36:049 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7232 | The install workflow is terminating.
03/02/20 11:05:29:449 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7640 | Build Version - 1.15.0.144
03/02/20 11:05:29:449 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7640 | Logging Level verbosity Set to 4
03/02/20 11:05:29:449 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7640 | Executing immediate custom action for install mode.
03/02/20 11:05:29:450 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7640 | The CustomActionData string is : mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=
03/02/20 11:05:29:450 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7640 | Successfully executed the immediate custom action for install mode .
03/02/20 11:05:39:402 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Build Version - 1.15.0.144
03/02/20 11:05:39:402 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Logging Level verbosity Set to 4
03/02/20 11:05:39:402 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Executing the deferred custom action.
03/02/20 11:05:39:405 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Obtained the following as CustomActionData
03/02/20 11:05:39:405 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 11:05:39:405 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | (mode=install;sourceDir=D:\Win_AE_Eng\Build\;installDir=;origDB=D:\Win_AE_Eng\Build\Win_AE_Eng.msi;installLang=)
03/02/20 11:05:39:405 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Original database path is : D:\Win_AE_Eng\Build\Win_AE_Eng.msi
03/02/20 11:05:39:417 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | OptionXML saved at location :: C:\Users\EFC\AppData\Local\Temp\{C6068C97-9887-4137-93D9-5D0AFB1D0CE5}\\{3EE58E75-2B5C-43F5-B8F2-B0B55B4537A8}
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Build Version - 1.15.0.144
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Logging Level verbosity Set to 4
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | CustomAction Parameters obtained...
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | optXMLPath :: C:\Users\EFC\AppData\Local\Temp\{C6068C97-9887-4137-93D9-5D0AFB1D0CE5}\\{3EE58E75-2B5C-43F5-B8F2-B0B55B4537A8}
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | setupBasePath :: D:\Win_AE_Eng\Build\
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | installDirPath ::
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | installLang ::
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Initializing Custom Action Data from parameters
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Provisioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{C6068C97-9887-4137-93D9-5D0AFB1D0CE5}\\{96D35E17-53E3-499F-9F29-02DBFA91EF21}).
03/02/20 11:05:39:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Preconditioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{C6068C97-9887-4137-93D9-5D0AFB1D0CE5}\\{0B811D87-D6AF-4329-AEDC-8ADB64183003}).
03/02/20 11:05:39:444 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Starting to run the custom action for install mode
03/02/20 11:05:39:444 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | STEP 1: Starting to parse Option XML.
03/02/20 11:05:39:488 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Could not init with the OptionXML data.
03/02/20 11:05:39:488 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Initialization of Option XML failed!
03/02/20 11:05:39:489 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 11:05:39:489 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | sendAnalytics : Unable to find deviceId.
03/02/20 11:05:39:552 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2916 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.657]

03/02/20 11:05:39:554 | [INFO] | | ASU | DeploymentManager | | | | 2916 | Event Guid generated is: '4a19e721-6a16-45dd-8cf4-4b94b85ef2d0'
03/02/20 11:05:39:563 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2916 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 11:05:40:021 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2096 | HTTP Request Status code 200.
03/02/20 11:05:40:022 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2916 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/02/20 11:05:40:024 | [INFO] | | ASU | DeploymentManager | | | | 2916 | Waiting for the async thread to get the task completed
03/02/20 11:05:40:024 | [INFO] | | ASU | DeploymentManager | | | | 3288 | Async thread is completed. Now exiting from function.
03/02/20 11:05:40:026 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2916 | The install workflow is terminating.
03/02/20 11:20:51:835 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11240 | Build Version - 1.15.0.144
03/02/20 11:20:51:835 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11240 | Logging Level verbosity Set to 4
03/02/20 11:20:51:857 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11240 | Error in opening MSI database. Returned Error - 110
03/02/20 11:20:51:857 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11240 | Failed in fetching the package option XML and install language info.
03/02/20 11:20:59:494 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11240 | Setup exiting with return code (7)
03/02/20 11:21:56:439 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1588 | Build Version - 1.15.0.144
03/02/20 11:21:56:439 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1588 | Logging Level verbosity Set to 4
03/02/20 11:21:56:439 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1588 | Executing immediate custom action for install mode.
03/02/20 11:21:56:439 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1588 | The CustomActionData string is : mode=install;sourceDir=D:\Adobe_Eng_Win_CCDAonly\Build\;installDir=;origDB=D:\Adobe_Eng_Win_CCDAonly\Build\Adobe_Eng_Win_CCDAonly.msi;installLang=
03/02/20 11:21:56:440 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1588 | Successfully executed the immediate custom action for install mode .
03/02/20 11:22:13:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Build Version - 1.15.0.144
03/02/20 11:22:13:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Logging Level verbosity Set to 4
03/02/20 11:22:13:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Executing the deferred custom action.
03/02/20 11:22:13:450 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Obtained the following as CustomActionData
03/02/20 11:22:13:450 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | (mode=install;sourceDir=D:\Adobe_Eng_Win_CCDAonly\Build\;installDir=;origDB=D:\Adobe_Eng_Win_CCDAonly\Build\Adobe_Eng_Win_CCDAonly.msi;installLang=)
03/02/20 11:22:13:450 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | (mode=install;sourceDir=D:\Adobe_Eng_Win_CCDAonly\Build\;installDir=;origDB=D:\Adobe_Eng_Win_CCDAonly\Build\Adobe_Eng_Win_CCDAonly.msi;installLang=)
03/02/20 11:22:13:450 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Original database path is : D:\Adobe_Eng_Win_CCDAonly\Build\Adobe_Eng_Win_CCDAonly.msi
03/02/20 11:22:13:461 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | OptionXML saved at location :: C:\Users\EFC\AppData\Local\Temp\{366314FE-FFBE-498A-9B2F-439BE0DFBC19}\\{2AEDA151-FDEC-46D3-B60A-4645AB446BC6}
03/02/20 11:22:13:487 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Build Version - 1.15.0.144
03/02/20 11:22:13:487 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Logging Level verbosity Set to 4
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | CustomAction Parameters obtained...
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | optXMLPath :: C:\Users\EFC\AppData\Local\Temp\{366314FE-FFBE-498A-9B2F-439BE0DFBC19}\\{2AEDA151-FDEC-46D3-B60A-4645AB446BC6}
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | setupBasePath :: D:\Adobe_Eng_Win_CCDAonly\Build\
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | installDirPath ::
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | installLang ::
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Initializing Custom Action Data from parameters
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Provisioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{366314FE-FFBE-498A-9B2F-439BE0DFBC19}\\{DEC23831-38C0-4D04-8B10-DAC89E8E2CF6}).
03/02/20 11:22:13:488 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Preconditioning Tool path is (C:\Users\EFC\AppData\Local\Temp\{366314FE-FFBE-498A-9B2F-439BE0DFBC19}\\{6595E1D5-BB37-4D01-A4E7-C111DAC99929}).
03/02/20 11:22:13:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Starting to run the custom action for install mode
03/02/20 11:22:13:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | STEP 1: Starting to parse Option XML.
03/02/20 11:22:13:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Match OS lang option selected
03/02/20 11:22:13:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Added OS Language (en_US) to the install language fallback.
03/02/20 11:22:13:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Install language fallback contains following languages :
03/02/20 11:22:13:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | (en_US)
03/02/20 11:22:13:562 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | (en_US)
03/02/20 11:22:13:562 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Self-Update BootStrapper Relative Path doesn't exist.
03/02/20 11:22:13:562 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | RemoteUpdateManager deploy Path doesn't exist.
03/02/20 11:22:13:562 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | No of updates found (0).
03/02/20 11:22:13:562 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | No of HD products found (4).
03/02/20 11:22:13:563 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to get value for conflicting processes...
03/02/20 11:22:13:563 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.28)...
03/02/20 11:22:13:565 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to get value for conflicting processes...
03/02/20 11:22:13:565 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to parse the conflictProcessInfo for HD media (CCXP3.5.0)...
03/02/20 11:22:13:568 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to get value for conflicting processes...
03/02/20 11:22:13:568 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to parse the conflictProcessInfo for HD media (KANC1.0.1)...
03/02/20 11:22:13:568 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | The media info tag marked for auto-install (KANC) (1.0.1)
03/02/20 11:22:13:570 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to get value for conflicting processes...
03/02/20 11:22:13:570 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to parse the conflictProcessInfo for HD media (LIBS3.7.4)...
03/02/20 11:22:13:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Custom deployment path doesnt exist in options XML
03/02/20 11:22:13:592 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to find Royalty Bearing attribute info.
03/02/20 11:22:13:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Found the AppsPanel attribute info (true)
03/02/20 11:22:13:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Found the AdminPrivilege attribute info (true)
03/02/20 11:22:13:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Number of Medias found = 0

03/02/20 11:22:13:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Deployment Manager is running in Install Mode.
03/02/20 11:22:13:594 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | STEP 2: Starting to launch ASU AAM.
03/02/20 11:22:13:594 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Found ASU Folder (ASU_5.0).
03/02/20 11:22:13:594 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Found ASU Folder (ASU_4.9).
03/02/20 11:22:13:594 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Going to install D:\Adobe_Eng_Win_CCDAonly\Build\ASU_5.0
03/02/20 11:22:13:606 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Latest AAM version with the package is (5.0.0.354)...
03/02/20 11:22:13:606 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Bootstrapper launch location is :: D:\Adobe_Eng_Win_CCDAonly\Build\ASU_5.0\Set-up.dat
03/02/20 11:22:15:929 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Build Version - 1.15.0.144
03/02/20 11:22:15:929 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Logging Level verbosity Set to 4
03/02/20 11:22:15:929 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | The Bootstrapper Process return code is (5).Stopping the installation process.
03/02/20 11:22:15:930 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 11:22:15:930 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | sendAnalytics : Unable to find deviceId.
03/02/20 11:22:16:005 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 1776 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18363.657]

03/02/20 11:22:16:010 | [INFO] | | ASU | DeploymentManager | | | | 1776 | Event Guid generated is: 'dfa4b2bd-47be-4aac-968f-92c70ee34b82'
03/02/20 11:22:16:020 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 1776 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 11:22:16:494 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 4024 | HTTP Request Status code 200.
03/02/20 11:22:16:495 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 1776 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/02/20 11:22:16:497 | [INFO] | | ASU | DeploymentManager | | | | 1776 | Waiting for the async thread to get the task completed
03/02/20 11:22:16:498 | [INFO] | | ASU | DeploymentManager | | | | 3700 | Async thread is completed. Now exiting from function.
03/02/20 11:22:16:501 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 1776 | The install workflow is terminating.
03/02/20 11:22:35:435 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11124 | Build Version - 1.15.0.144
03/02/20 11:22:35:435 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11124 | Logging Level verbosity Set to 4
03/02/20 11:22:35:439 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11124 | Error in opening MSI database. Returned Error - 110
03/02/20 11:22:35:439 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11124 | Failed in fetching the package option XML and install language info.
03/02/20 11:23:50:003 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11124 | Setup exiting with return code (7)
03/02/20 11:24:03:500 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 1012 | Build Version - 1.15.0.144
03/02/20 11:24:03:500 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 1012 | Logging Level verbosity Set to 4
03/02/20 11:24:03:504 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 1012 | Error in opening MSI database. Returned Error - 110
03/02/20 11:24:03:504 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 1012 | Failed in fetching the package option XML and install language info.
03/02/20 11:24:05:498 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 1012 | Setup exiting with return code (7)
03/02/20 11:25:42:334 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11368 | Build Version - 1.15.0.144
03/02/20 11:25:42:334 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11368 | Logging Level verbosity Set to 4
03/02/20 11:25:42:343 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11368 | Error in opening MSI database. Returned Error - 110
03/02/20 11:25:42:343 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11368 | Failed in fetching the package option XML and install language info.
03/02/20 11:25:44:392 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11368 | Setup exiting with return code (7)
03/02/20 11:25:48:640 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11636 | Build Version - 1.15.0.144
03/02/20 11:25:48:640 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11636 | Logging Level verbosity Set to 4
03/02/20 11:25:48:644 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11636 | Error in opening MSI database. Returned Error - 110
03/02/20 11:25:48:644 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11636 | Failed in fetching the package option XML and install language info.
03/02/20 11:25:50:646 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11636 | Setup exiting with return code (7)
03/02/20 11:26:32:457 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9932 | Build Version - 1.15.0.144
03/02/20 11:26:32:457 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9932 | Logging Level verbosity Set to 4
03/02/20 11:26:32:461 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 9932 | Error in opening MSI database. Returned Error - 110
03/02/20 11:26:32:461 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 9932 | Failed in fetching the package option XML and install language info.
03/02/20 11:26:35:334 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9932 | Setup exiting with return code (7)
03/02/20 11:27:04:457 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11480 | Build Version - 1.15.0.144
03/02/20 11:27:04:458 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11480 | Logging Level verbosity Set to 4
03/02/20 11:27:04:461 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11480 | Error in opening MSI database. Returned Error - 110
03/02/20 11:27:04:461 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11480 | Failed in fetching the package option XML and install language info.
03/02/20 11:45:04:931 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11480 | Setup exiting with return code (7)
03/02/20 11:45:10:730 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 2748 | Build Version - 1.15.0.144
03/02/20 11:45:10:730 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 2748 | Logging Level verbosity Set to 4
03/02/20 11:45:10:733 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 2748 | Error in opening MSI database. Returned Error - 110
03/02/20 11:45:10:734 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 2748 | Failed in fetching the package option XML and install language info.
03/02/20 11:45:13:674 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 2748 | Setup exiting with return code (7)
03/02/20 11:45:17:086 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 12240 | Build Version - 1.15.0.144
03/02/20 11:45:17:086 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 12240 | Logging Level verbosity Set to 4
03/02/20 11:45:17:089 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 12240 | Error in opening MSI database. Returned Error - 110
03/02/20 11:45:17:089 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 12240 | Failed in fetching the package option XML and install language info.
03/02/20 11:46:12:679 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 12240 | Setup exiting with return code (7)
03/02/20 12:11:28:656 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11084 | Build Version - 1.15.0.144
03/02/20 12:11:28:656 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 11084 | Logging Level verbosity Set to 4
03/02/20 12:11:28:675 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11084 | Error in opening MSI database. Returned Error - 110
03/02/20 12:11:28:675 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 11084 | Failed in fetching the package option XML and install language info.

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correct answers 1 Correct answer

Adobe Employee , Mar 04, 2020 Mar 04, 2020

As a first step, I would suggest temporarily disabling any anti-virus on the system, as it might be removing or blocking access to the files which are being dynamically created by the installer.

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Adobe Employee ,
Mar 04, 2020 Mar 04, 2020

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As a first step, I would suggest temporarily disabling any anti-virus on the system, as it might be removing or blocking access to the files which are being dynamically created by the installer.

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New Here ,
Dec 20, 2021 Dec 20, 2021

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I am having this exact same issue. I am the admin on the machine, running the install as admin. I have uninstalled previous versions. I have made sure there are no lingering Adobe processes running in Task Manager. The machine has sufficient HD space for the install and more than meets minimum requirements. I have run the Adobe CC Cleaner Tool. I have made sure no Anti-virus is running. The install fails *instantly* with an error 110 in the log, saying the exact same thing as in the log entry by the OP. 

 

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