Hi, we just switched from Adobe Team to Adobe Enterprise account. The first course of action is to configure Federated ID for authentication. Our primary account is a shared IT email which does not have the option of using SAML authentication. Is there still an option to login using the Adobe password after setting up the Federated ID on the account? Or can I separate that one account to use Adobe login?
Let me move this to the Enterprise & Teams forum for you, which is the appropriate forum for your question.
The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.
Copy link to clipboard
I would recommend keeping an account with Adobe ID to access the console so that in case if something goes wrong with the SSO, the admin can sign in to the console to fix it.
As an admin/primary contract owner/primary admin, you can keep both (Adobe ID and Federated ID) accounts in the admin console. Once you configure SSO, use the "edit identity type by CSV" option which will add the account as a federated ID under which you can give the same admin roles.