Is "Bulk" editing of User email addresses possible?

New Here ,
Jun 07, 2021 Jun 07, 2021

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I am a system admin for my organization.  We have a large number of users whose email addresses are incorrect due to an organizational format change (LastnameFirstinitial@our.company to  FirstName.LastName@our.company)   Short of deleting their old style account, and creating a new user, is there any way in the Admin console or by Bulk import to update these users' email addresses? I am prepared to do it one-by-one if necessary, but would prefer a cleaner process than "Add New User -- Delete Old User" within the Admin Console.

 

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Admin console, Users and groups

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hello,

You can check this article which might help you in achieving above task: https://helpx.adobe.com/enterprise/using/bulk-upload-users.html#edit-user-details

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Thank you...  so this tells me that *I* as an admin cannot change my users email addresses... but here is yet another turn of the screw.   I used the "Profile Update" steps to change my email address to the new format... HOWEVER, after 48 hours, it still shows in the Admin console as the original.   So, it wouldn't seem to matter if the users changed their email or not...   It won't update in the console.  Am I interpreting this correctly?   The only way to get the user's email address in the correct format is to delete the user, and then issue them a new license with the updated email address...

kibrenner_0-1623192919565.png

 

 

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