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[kaigaadobe]

whats the solution to: We're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer support and they'll be glad to help you out.

[puneeta23771395 · Accepted solution]

Hi,

You get this error if you try to accept a VIP invitation with the Adobe ID which already have a VIP with the same organization name. Ideally you should not have multiple VIP on one Adobe ID.

But for some reason if you want to have it on the same Adobe ID you would need to ask your re seller to send the VIP invitation again with a slight change in organization name. He can add a .(dot) at the end of org name or make some little changes to it.

You can also refer to following article Volume Licensing FAQ

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