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Last update 2020

Community Beginner ,
Mar 08, 2020

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Hello,

I don't know why the last update to 2020 version, dont uninstall the 2019 version. Can i uninstall manualy the 2019 or not ?

 

Tks for your help.

Greg from France (sorry for my english)

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

You're welcome, Greg. Can you let us know if were you able to uninstall from the Creative Cloud app, though? Since it's Enterprise, your IT department may have to do it.

~ Jane

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Last update 2020

Community Beginner ,
Mar 08, 2020

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Hello,

I don't know why the last update to 2020 version, dont uninstall the 2019 version. Can i uninstall manualy the 2019 or not ?

 

Tks for your help.

Greg from France (sorry for my english)

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

You're welcome, Greg. Can you let us know if were you able to uninstall from the Creative Cloud app, though? Since it's Enterprise, your IT department may have to do it.

~ Jane

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Adobe Community Professional ,
Mar 08, 2020

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Bonjour Greg,

Yes, you can uninstall using the Creative Cloud app.

 ~ Jane

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Adobe Community Professional ,
Mar 08, 2020

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I like to keep old versions installed until I'm certain the new ones don't hurt my workflow.   Especially now with Adobe's new version policy, getting pre-2019 versions back is very difficult if not impossible.   If hard disk space is no problem, keep your old versions.

 

Nancy O'Shea, ACP
Alt-Web.com

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Adobe Employee ,
Mar 09, 2020

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Greg, what type of Creative Cloud membership do you have?  There is no subscription assigned to the e-mail address you used to post to this public discussion forum.

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Community Beginner ,
Mar 09, 2020

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I use the Adobe for Enterprise. It's a professional licence with complet suite.

Tks a lot for answers all 😉

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Adobe Community Professional ,
Mar 09, 2020

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You're welcome, Greg. Can you let us know if were you able to uninstall from the Creative Cloud app, though? Since it's Enterprise, your IT department may have to do it.

~ Jane

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New Here ,
Apr 21, 2020

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Thanks Jane for the solution (Yes, 2019 can be uninstalled) and thanks Nancy for good advice about keeping old versions as backups. 

This is resolved, but I had the same question and it took me a long time to find this thread. So, I wanted to add these to facilitate getting found in search:

  • Creative cloud 2020 update didn't remove 2019 install. 
  • Why is there a parallel installation of 2019 and 2020 of Adobe CC?
  • Why two copies of Photoshop after 2020 update? 2019 and 2020?
  • Why is Photoshop 2019 still installed after the update to 2020?
  • Is it safe to delete CC 2019 after 2020 update installation?
  • Do I need the 2019 Adobe suite after the 2020 update? It wasn't deleted.

Thanks again,

Lawson

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Adobe Community Professional ,
Apr 22, 2020

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When Creative Cloud was first introduced, upgrading apps automatically removed previous versions.  Everyone complained  "Adobe took away my old versions! How can I bring them all back?"

 

Adobe listened and changed the default behavior from removing to not-removing previous apps.

 

If you don't want Photoshop 2019 alongside Photoshop 2020, go ahead and uninstall the previous version.   But as Jane said, contact your IT department for assistance.

 

Nancy O'Shea, ACP
Alt-Web.com

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jane-e LATEST
Adobe Community Professional ,
Apr 22, 2020

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You're welcome, Lawson,

 

In addition to what Nancy said, many of us like to keep one or more previous versions installed. Although there is a beta version and PS is tested, invariably some features don't work with some graphics cards and some systems, and we like to be able to move back to the previous version quickly to be able to continue working.

 

Jane

 

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