License issu with Adobe XD

New Here ,
Mar 28, 2021 Mar 28, 2021

Copy link to clipboard

Copied

Hello,
We have a license issu with Creative cloud all apps subscription. All other apps are working accept Adobe XD, the user gets a error message that the license has expired. What could be the issu?
 
Thanks in advance,
Valentino 
 
 
TOPICS
Licensing

Views

83

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

Hello,

Kindly confirm if this is happening with multiple users or a single user is impacted.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

Hello,

It seems to be an isolated problem to one user.

 

Best regards,

Valentino 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

LATEST

Please confirm if the error is coming when launching the app or using any feature. This might help: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines