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License not expired, but i can't reasign it

New Here ,
Nov 20, 2017

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Hi!

I have this issue with Adobe Creative Cloud for Teams.

I was about to reasign a license, but I clicked in the "remove license (expires 14/12/2018), mostly because the other option was to "reasign the license to another person", and i didnt wan t to do that right then.

Well, the problem is that now i can't find how to reasign that license. In my account details that license still appears, and it says that i have acces to that license until the next payment date. nevertheless, I can't reasign it to another user.

I would like to find a way to reasign that license to a new user when neccessary.

Maybe i'm a bit clumsy with this, but i couldn't find a satisfactory answer in the support ages nor in the forum treads.

Thansk in advanced for the help.

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License not expired, but i can't reasign it

New Here ,
Nov 20, 2017

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Hi!

I have this issue with Adobe Creative Cloud for Teams.

I was about to reasign a license, but I clicked in the "remove license (expires 14/12/2018), mostly because the other option was to "reasign the license to another person", and i didnt wan t to do that right then.

Well, the problem is that now i can't find how to reasign that license. In my account details that license still appears, and it says that i have acces to that license until the next payment date. nevertheless, I can't reasign it to another user.

I would like to find a way to reasign that license to a new user when neccessary.

Maybe i'm a bit clumsy with this, but i couldn't find a satisfactory answer in the support ages nor in the forum treads.

Thansk in advanced for the help.

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Adobe Employee ,
Nov 21, 2017

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Hi,

The following document explains how to assign a license to a new user.

Manage your teams membership

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