Licensing boggle for church

Aug 08, 2020

Copy link to clipboard

Copied

We are a church and purchase non-profit licenses through a vendor. A couple of months ago we needed to add a user and had 5 licenses. We thought we needed to purchase an additional license. However, in the meantime, our staff needs changed and we now have 5 paid licenses and only need those 5. But, our account shows that we need to pay for a 6th license but we no longer need it. There doesn't seem to be any way to change what we need.  What should we do?

Views

47

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Licensing boggle for church

Aug 08, 2020

Copy link to clipboard

Copied

We are a church and purchase non-profit licenses through a vendor. A couple of months ago we needed to add a user and had 5 licenses. We thought we needed to purchase an additional license. However, in the meantime, our staff needs changed and we now have 5 paid licenses and only need those 5. But, our account shows that we need to pay for a 6th license but we no longer need it. There doesn't seem to be any way to change what we need.  What should we do?

Views

48

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 08, 2020 0
Aug 10, 2020

Copy link to clipboard

Copied

What sort of license did you buy and what is the license length? Many Adobe licenses are for a minimum of a year. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 10, 2020 0
Aug 10, 2020

Copy link to clipboard

Copied

You need to talk to your vendor.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 10, 2020 0