Macintosh Acrobat DC Pro packaging with plist issue

[tnmikirk]

I'm having an issue creating a plist to use for packaging a Macintosh Acrobat DC Pro installation.  We need to turn off the cloud and updating features for our enterprise. I've created the plist, but it doesn't seem to be taking effect on installation.

[Steve Cordero · Accepted solution]

I sent you a private message with some demonstration PLIST files that should help.

[Barbara27602741auzm]

Hi, Adobe.  We are currently having the same problem I believe...Can you help?  From my tech:
 If i use the wizard without the plist the app installs as expect. if i add the plist to disable cloud features it fails. I've attached the plist

[Barbara27602741auzm]

Not sure if file attached...retry

[Abambo]

There is no attachement. Anyhow, I think it is best to contact Adobe support via the adminconsole. If the chatbot does bother you with turning around, type "agent" for getting someone on the line. 

The chat can be accessed by an administrator at https://adminconsole.adobe.com/support

In some restrictive browser environments, the chat button is not visible. You should disable add-ons in that case, or use a different browser or use a different computer or a tablet. 

[kglad]

these are user forums, not adobe.

the subscription plan administrator should start here, https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide_Mac/predeployment_configuration_advanc...

if they still need help, they should open the support tab on their admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html