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MDT Deploy Acrobat DC error 6

New Here ,
Dec 09, 2019

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Hello,

I've been trying for some time to create deployment image with Acrobat DC named licensing using MDT.  The installation fails consistently with error code 6.  Looking at the PDApp.log there appears to be some kind of process conflict but none of the running processes at the time match the listed processes in this document: https://helpx.adobe.com/enterprise/package/help/resolving-process-conflicts.html#Windows

 

Pasted below is the PDApp.log from my latest attempt.  This was from a bare windows 10 enterprise install with nothing else installed.

 

12/09/19 13:05:14:687 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Build Version - 1.15.0.126
12/09/19 13:05:14:688 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Logging Level verbosity Set to 4
12/09/19 13:05:15:133 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Successfully fetched the optionXML content from MSI database ...
12/09/19 13:05:15:330 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | The OS language detected for Acrobat (en_US)
12/09/19 13:05:15:408 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
12/09/19 13:05:15:411 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | The install language for Acrobat (APRO19.0) from the fallback map (en_US)
12/09/19 13:05:15:413 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3112 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi" /qn
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Build Version - 1.15.0.126
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Logging Level verbosity Set to 4
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Executing immediate custom action for install mode.
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | The CustomActionData string is : mode=install;sourceDir=D:\Deploy\Applications\Adobe Acrobat Named\Build\;installDir=;origDB=D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi;installLang=
12/09/19 13:05:19:630 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Successfully executed the immediate custom action for install mode .
12/09/19 13:05:27:841 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Build Version - 1.15.0.126
12/09/19 13:05:27:842 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Logging Level verbosity Set to 4
12/09/19 13:05:27:842 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Executing the deferred custom action.
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Obtained the following as CustomActionData
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (mode=install;sourceDir=D:\Deploy\Applications\Adobe Acrobat Named\Build\;installDir=;origDB=D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi;installLang=)
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (mode=install;sourceDir=D:\Deploy\Applications\Adobe Acrobat Named\Build\;installDir=;origDB=D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi;installLang=)
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Original database path is : D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi
12/09/19 13:05:27:874 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{90DE84E8-EBFC-40C3-B2D7-014A12B2B505}\\{CD8E0EF9-15CF-4751-A8C7-91995D1FBD1C}
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Build Version - 1.15.0.126
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Logging Level verbosity Set to 4
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | CustomAction Parameters obtained...
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | optXMLPath :: C:\Users\ADMINI~1\AppData\Local\Temp\{90DE84E8-EBFC-40C3-B2D7-014A12B2B505}\\{CD8E0EF9-15CF-4751-A8C7-91995D1FBD1C}
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | setupBasePath :: D:\Deploy\Applications\Adobe Acrobat Named\Build\
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | installDirPath ::
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | installLang ::
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Initializing Custom Action Data from parameters
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{90DE84E8-EBFC-40C3-B2D7-014A12B2B505}\\{EB585722-EF19-48D8-B63C-16931DB5BA7D}).
12/09/19 13:05:27:913 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Starting to run the custom action for install mode
12/09/19 13:05:27:914 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | STEP 1: Starting to parse Option XML.
12/09/19 13:05:27:970 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Match OS lang option selected
12/09/19 13:05:27:970 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Added OS Language (en_US) to the install language fallback.
12/09/19 13:05:27:972 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Install language fallback contains following languages :
12/09/19 13:05:27:972 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (en_US)
12/09/19 13:05:27:972 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (en_US)
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Self-Update BootStrapper Relative Path doesn't exist.
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failure in getting Self-Update Folder Path.
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | No of updates found (0).
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | No of HD products found (5).
12/09/19 13:05:27:973 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:973 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (LIBS3.6.1)...
12/09/19 13:05:27:976 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:976 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (KANC1.0.1)...
12/09/19 13:05:27:977 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | The media info tag marked for auto-install (KANC) (1.0.1)
12/09/19 13:05:27:979 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:980 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.14)...
12/09/19 13:05:27:983 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:983 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (CCXP3.3.0)...
12/09/19 13:05:27:986 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:986 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (KASU2.0)...
12/09/19 13:05:27:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Custom deployment path doesnt exist in options XML
12/09/19 13:05:27:989 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to find Royalty Bearing attribute info.
12/09/19 13:05:27:990 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Found the AppsPanel attribute info (true)
12/09/19 13:05:27:990 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Found the AdminPrivilege attribute info (true)
12/09/19 13:05:27:990 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Number of Medias found = 1

12/09/19 13:05:27:998 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{3E4BB009-1137-46B3-92CF-3E463AA9A04A}\\{51DBE7C5-CAB7-4CE7-B226-4F8D1104926E}
12/09/19 13:05:28:009 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{3E4BB009-1137-46B3-92CF-3E463AA9A04A}\\{D56476B7-6342-402B-9E2F-0F7446C936D8}
12/09/19 13:05:28:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Conflict process info retrieved (<ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">
<RegularExpression>^[Aa][Cc][Rr][Oo][Bb][Aa][Tt]\.[Ee][Xx][Ee]$</RegularExpression>
<ProcessDisplayName>Adobe Acrobat 2015</ProcessDisplayName>
<ParentRegularExpression></ParentRegularExpression>
<ParentDisplayName></ParentDisplayName>
<RelativePath>[INSTALLDIR]\Acrobat 2015\Acrobat\Acrobat.exe</RelativePath>
</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="false">
<RegularExpression>^[Ww][Ii][Nn][Ww][Oo][Rr][Dd]\.[Ee][Xx][Ee]$</RegularExpression>
<ProcessDisplayName>Microsoft Word</ProcessDisplayName>
<ParentRegularExpression></ParentRegularExpression>
<ParentDisplayName></ParentDisplayName>
<RelativePath></RelativePath>
</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">
<RegularExpression>^[Aa][Cc][Rr][Oo][Bb][Aa][Tt]\.[Ee][Xx][Ee]$</RegularExpression>
<ProcessDisplayName>
12/09/19 13:05:28:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Deployment Manager is running in Install Mode.
12/09/19 13:05:28:011 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | STEP 2: Starting to launch ASU AAM.
12/09/19 13:05:28:042 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
12/09/19 13:05:28:043 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Starting apply CCP ASU.
12/09/19 13:05:28:043 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Bootstrapper launch location is :: D:\Deploy\Applications\Adobe Acrobat Named\Build\ASU2\Set-up.dat
12/09/19 13:05:28:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Build Version - 1.15.0.126
12/09/19 13:05:28:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Logging Level verbosity Set to 4
12/09/19 13:05:28:044 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to launch the Bootstrapper process.Stopping the installation process.
12/09/19 13:05:28:044 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | CCP ASU installation failed with ErrorCode (81). Ignoring this ASU failure.
12/09/19 13:05:28:044 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2888 | Skipping custom installs, either path does not exist or not directory (D:\Deploy\Applications\Adobe Acrobat Named\Build\pre)
12/09/19 13:05:28:045 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | No conflicting processes were defined for the products, skipping the conflicting process check ...
12/09/19 13:05:28:045 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 2888 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
12/09/19 13:05:28:045 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to initialize HDPIM library while installing updates ...
12/09/19 13:05:28:045 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Starting to clean the partially installed payloads.
12/09/19 13:05:28:057 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 2888 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
12/09/19 13:05:28:057 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to initialize HDPIM library in cleanup mode ...
12/09/19 13:05:28:057 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
12/09/19 13:05:28:057 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | sendAnalytics : Unable to find deviceId.
12/09/19 13:05:28:274 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2888 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18363.476]

12/09/19 13:05:28:278 | [INFO] | | ASU | DeploymentManager | | | | 2888 | Event Guid generated is: '1c7b3b41-145b-414d-982b-7157faafe627'
12/09/19 13:05:28:353 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2888 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
12/09/19 13:05:28:942 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 3660 | HTTP Request Status code 200.
12/09/19 13:05:28:943 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2888 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/09/19 13:05:28:959 | [INFO] | | ASU | DeploymentManager | | | | 2888 | Waiting for the async thread to get the task completed
12/09/19 13:05:28:959 | [INFO] | | ASU | DeploymentManager | | | | 6612 | Async thread is completed. Now exiting from function.
12/09/19 13:05:28:965 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | The install workflow is terminating.
12/09/19 13:05:30:286 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3112 | Process creation completed.
12/09/19 13:05:30:287 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | The return Code from Create Process (1603).
12/09/19 13:05:31:302 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Setup exiting with return code (6)

 

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MDT Deploy Acrobat DC error 6

New Here ,
Dec 09, 2019

Copy link to clipboard

Copied

Hello,

I've been trying for some time to create deployment image with Acrobat DC named licensing using MDT.  The installation fails consistently with error code 6.  Looking at the PDApp.log there appears to be some kind of process conflict but none of the running processes at the time match the listed processes in this document: https://helpx.adobe.com/enterprise/package/help/resolving-process-conflicts.html#Windows

 

Pasted below is the PDApp.log from my latest attempt.  This was from a bare windows 10 enterprise install with nothing else installed.

 

12/09/19 13:05:14:687 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Build Version - 1.15.0.126
12/09/19 13:05:14:688 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Logging Level verbosity Set to 4
12/09/19 13:05:15:133 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Successfully fetched the optionXML content from MSI database ...
12/09/19 13:05:15:330 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | The OS language detected for Acrobat (en_US)
12/09/19 13:05:15:408 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
12/09/19 13:05:15:411 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | The install language for Acrobat (APRO19.0) from the fallback map (en_US)
12/09/19 13:05:15:413 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3112 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi" /qn
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Build Version - 1.15.0.126
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Logging Level verbosity Set to 4
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Executing immediate custom action for install mode.
12/09/19 13:05:19:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | The CustomActionData string is : mode=install;sourceDir=D:\Deploy\Applications\Adobe Acrobat Named\Build\;installDir=;origDB=D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi;installLang=
12/09/19 13:05:19:630 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6884 | Successfully executed the immediate custom action for install mode .
12/09/19 13:05:27:841 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Build Version - 1.15.0.126
12/09/19 13:05:27:842 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Logging Level verbosity Set to 4
12/09/19 13:05:27:842 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Executing the deferred custom action.
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Obtained the following as CustomActionData
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (mode=install;sourceDir=D:\Deploy\Applications\Adobe Acrobat Named\Build\;installDir=;origDB=D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi;installLang=)
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (mode=install;sourceDir=D:\Deploy\Applications\Adobe Acrobat Named\Build\;installDir=;origDB=D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi;installLang=)
12/09/19 13:05:27:847 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Original database path is : D:\Deploy\Applications\Adobe Acrobat Named\Build\Acrobat.msi
12/09/19 13:05:27:874 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{90DE84E8-EBFC-40C3-B2D7-014A12B2B505}\\{CD8E0EF9-15CF-4751-A8C7-91995D1FBD1C}
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Build Version - 1.15.0.126
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Logging Level verbosity Set to 4
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | CustomAction Parameters obtained...
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | optXMLPath :: C:\Users\ADMINI~1\AppData\Local\Temp\{90DE84E8-EBFC-40C3-B2D7-014A12B2B505}\\{CD8E0EF9-15CF-4751-A8C7-91995D1FBD1C}
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | setupBasePath :: D:\Deploy\Applications\Adobe Acrobat Named\Build\
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | installDirPath ::
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | installLang ::
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Initializing Custom Action Data from parameters
12/09/19 13:05:27:906 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{90DE84E8-EBFC-40C3-B2D7-014A12B2B505}\\{EB585722-EF19-48D8-B63C-16931DB5BA7D}).
12/09/19 13:05:27:913 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Starting to run the custom action for install mode
12/09/19 13:05:27:914 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | STEP 1: Starting to parse Option XML.
12/09/19 13:05:27:970 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Match OS lang option selected
12/09/19 13:05:27:970 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Added OS Language (en_US) to the install language fallback.
12/09/19 13:05:27:972 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Install language fallback contains following languages :
12/09/19 13:05:27:972 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (en_US)
12/09/19 13:05:27:972 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | (en_US)
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Self-Update BootStrapper Relative Path doesn't exist.
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failure in getting Self-Update Folder Path.
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | No of updates found (0).
12/09/19 13:05:27:973 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | No of HD products found (5).
12/09/19 13:05:27:973 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:973 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (LIBS3.6.1)...
12/09/19 13:05:27:976 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:976 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (KANC1.0.1)...
12/09/19 13:05:27:977 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | The media info tag marked for auto-install (KANC) (1.0.1)
12/09/19 13:05:27:979 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:980 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.14)...
12/09/19 13:05:27:983 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:983 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (CCXP3.3.0)...
12/09/19 13:05:27:986 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get value for conflicting processes...
12/09/19 13:05:27:986 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to parse the conflictProcessInfo for HD media (KASU2.0)...
12/09/19 13:05:27:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Custom deployment path doesnt exist in options XML
12/09/19 13:05:27:989 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to find Royalty Bearing attribute info.
12/09/19 13:05:27:990 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Found the AppsPanel attribute info (true)
12/09/19 13:05:27:990 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Found the AdminPrivilege attribute info (true)
12/09/19 13:05:27:990 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Number of Medias found = 1

12/09/19 13:05:27:998 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{3E4BB009-1137-46B3-92CF-3E463AA9A04A}\\{51DBE7C5-CAB7-4CE7-B226-4F8D1104926E}
12/09/19 13:05:28:009 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{3E4BB009-1137-46B3-92CF-3E463AA9A04A}\\{D56476B7-6342-402B-9E2F-0F7446C936D8}
12/09/19 13:05:28:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Conflict process info retrieved (<ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">
<RegularExpression>^[Aa][Cc][Rr][Oo][Bb][Aa][Tt]\.[Ee][Xx][Ee]$</RegularExpression>
<ProcessDisplayName>Adobe Acrobat 2015</ProcessDisplayName>
<ParentRegularExpression></ParentRegularExpression>
<ParentDisplayName></ParentDisplayName>
<RelativePath>[INSTALLDIR]\Acrobat 2015\Acrobat\Acrobat.exe</RelativePath>
</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="false">
<RegularExpression>^[Ww][Ii][Nn][Ww][Oo][Rr][Dd]\.[Ee][Xx][Ee]$</RegularExpression>
<ProcessDisplayName>Microsoft Word</ProcessDisplayName>
<ParentRegularExpression></ParentRegularExpression>
<ParentDisplayName></ParentDisplayName>
<RelativePath></RelativePath>
</ConflictingProcess><ConflictingProcess headless="false" forceKillAllowed="false" adobeOwned="true">
<RegularExpression>^[Aa][Cc][Rr][Oo][Bb][Aa][Tt]\.[Ee][Xx][Ee]$</RegularExpression>
<ProcessDisplayName>
12/09/19 13:05:28:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Deployment Manager is running in Install Mode.
12/09/19 13:05:28:011 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | STEP 2: Starting to launch ASU AAM.
12/09/19 13:05:28:042 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
12/09/19 13:05:28:043 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Starting apply CCP ASU.
12/09/19 13:05:28:043 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Bootstrapper launch location is :: D:\Deploy\Applications\Adobe Acrobat Named\Build\ASU2\Set-up.dat
12/09/19 13:05:28:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Build Version - 1.15.0.126
12/09/19 13:05:28:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Logging Level verbosity Set to 4
12/09/19 13:05:28:044 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to launch the Bootstrapper process.Stopping the installation process.
12/09/19 13:05:28:044 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | CCP ASU installation failed with ErrorCode (81). Ignoring this ASU failure.
12/09/19 13:05:28:044 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2888 | Skipping custom installs, either path does not exist or not directory (D:\Deploy\Applications\Adobe Acrobat Named\Build\pre)
12/09/19 13:05:28:045 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | No conflicting processes were defined for the products, skipping the conflicting process check ...
12/09/19 13:05:28:045 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 2888 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
12/09/19 13:05:28:045 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to initialize HDPIM library while installing updates ...
12/09/19 13:05:28:045 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Starting to clean the partially installed payloads.
12/09/19 13:05:28:057 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 2888 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
12/09/19 13:05:28:057 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to initialize HDPIM library in cleanup mode ...
12/09/19 13:05:28:057 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
12/09/19 13:05:28:057 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | sendAnalytics : Unable to find deviceId.
12/09/19 13:05:28:274 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2888 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18363.476]

12/09/19 13:05:28:278 | [INFO] | | ASU | DeploymentManager | | | | 2888 | Event Guid generated is: '1c7b3b41-145b-414d-982b-7157faafe627'
12/09/19 13:05:28:353 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2888 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
12/09/19 13:05:28:942 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 3660 | HTTP Request Status code 200.
12/09/19 13:05:28:943 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 2888 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/09/19 13:05:28:959 | [INFO] | | ASU | DeploymentManager | | | | 2888 | Waiting for the async thread to get the task completed
12/09/19 13:05:28:959 | [INFO] | | ASU | DeploymentManager | | | | 6612 | Async thread is completed. Now exiting from function.
12/09/19 13:05:28:965 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2888 | The install workflow is terminating.
12/09/19 13:05:30:286 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3112 | Process creation completed.
12/09/19 13:05:30:287 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | The return Code from Create Process (1603).
12/09/19 13:05:31:302 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3112 | Setup exiting with return code (6)

 

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