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My licensing package install is not working

New Here ,
Aug 16, 2016

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My licensing package install is not working.

I moved my license package file of Adobe CC to my new computer.

Then I set up Adove CC trial version, and installed all of these

-AdobeSerialization,

-helper.bin,

-prov,

-RemoveVolumeSerial

package files,

but it is not working.

Still my Adobe CC is trial.

My computers are all PC.

How can I solve this?

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My licensing package install is not working

New Here ,
Aug 16, 2016

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My licensing package install is not working.

I moved my license package file of Adobe CC to my new computer.

Then I set up Adove CC trial version, and installed all of these

-AdobeSerialization,

-helper.bin,

-prov,

-RemoveVolumeSerial

package files,

but it is not working.

Still my Adobe CC is trial.

My computers are all PC.

How can I solve this?

Views

278

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Aug 17, 2016

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It is hard to tell from your explanation but it sounds like you might have tried to copy an installation from one machine to another.  That will not work.  You need to install Adobe software using installation files.

Download/install the desktop application, sign in, install the subscription application(s).

https://helpx.adobe.com/creative-cloud/help/download-install-app.html

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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Adobe Employee ,
Aug 31, 2016

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Adobe Employee ,
Sep 01, 2016

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Did you run the serialization file created by Creative Cloud Packager?

Did you have a valid volume serial number?

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