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Need help updating Adobe CC enterprise account admin.

New Here ,
May 21, 2019

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Hello. Our enterprise account admin has left the company, leaving us with no way to make changes to our account.

I would like to assume admin for the account, but can't sign in to do so because -- well, I'm not the current admin and don't have those privileges.

I started an email thread with support that seems to have died. Can someone at Adobe help me move this forward? Thank you.

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Creative Cloud Apps or products, Enterprise IDs or Adobe IDs, Enterprise Support, Manage enterprise accounts

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Need help updating Adobe CC enterprise account admin.

New Here ,
May 21, 2019

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Hello. Our enterprise account admin has left the company, leaving us with no way to make changes to our account.

I would like to assume admin for the account, but can't sign in to do so because -- well, I'm not the current admin and don't have those privileges.

I started an email thread with support that seems to have died. Can someone at Adobe help me move this forward? Thank you.

Topics

Creative Cloud Apps or products, Enterprise IDs or Adobe IDs, Enterprise Support, Manage enterprise accounts

Views

503

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 22, 2019

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Hi FlatDonkey,

I have sent you a personal message, kindly check and reply.

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