Highlighted

Need my serial number again, please.

New Here ,
Apr 04, 2016

Copy link to clipboard

Copied

Back in 2013, I had bought an Adobe CS 6 Master Collection through the film school I was studying in. I had received the serial number to activate all the tools back then on my macbook but for some stupid reason, didn't save it. Now that am out of my school and have re-formatted my Mac due to it having some issues, I need to install all these tools again. Is there any way that I can get my serial number again from adobe? Thanks

Did you register your serial number with Adobe at the time?

Is the number on the box (See below)

Adobe Student and Teacher edition serial numbers, redemption codes, and product codes

Failing that we would need a proof of purchase, an order number or something else that could help us locate the order.

I have searched our database and there is no record of a registration under this email address.

Views

251

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Need my serial number again, please.

New Here ,
Apr 04, 2016

Copy link to clipboard

Copied

Back in 2013, I had bought an Adobe CS 6 Master Collection through the film school I was studying in. I had received the serial number to activate all the tools back then on my macbook but for some stupid reason, didn't save it. Now that am out of my school and have re-formatted my Mac due to it having some issues, I need to install all these tools again. Is there any way that I can get my serial number again from adobe? Thanks

Did you register your serial number with Adobe at the time?

Is the number on the box (See below)

Adobe Student and Teacher edition serial numbers, redemption codes, and product codes

Failing that we would need a proof of purchase, an order number or something else that could help us locate the order.

I have searched our database and there is no record of a registration under this email address.

Views

252

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 04, 2016 0
Adobe Employee ,
Apr 05, 2016

Copy link to clipboard

Copied

If your software is registered then please see Find your serial number quickly for information to locate your serial number at http://www.adobe.com/.  If the serial number was never registered then you will need to locate the original documentation provided which contained the serial number. 

If you received a redemption code then it is likely your serial number is registered.  In this case please contact our support team directly at Contact Customer Care with any alternate e-mail addresses or phone numbers that may have been utilized to register the software.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 05, 2016 1
New Here ,
Apr 05, 2016

Copy link to clipboard

Copied

Thanks for the response.

However, I have tried the above mentioned options but to no avail. My biggest issue is that I had bought this product through my film school. What I received was an invoice for the same from the school alongwith an original student edition box pack (with Installation CDs and product code). I did not receive any redemption code. Also, I had registered through my school ID (varungirish.chaphekar@student.aisfm.edu.in) which is now defunct. Surely, there has to be some way to retrieve my serial number from somewhere.


Kindly help. Cheers 


WP_20160405_001.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 05, 2016 0
Adobe Employee ,
Apr 05, 2016

Copy link to clipboard

Copied

Did you register your serial number with Adobe at the time?

Is the number on the box (See below)

Adobe Student and Teacher edition serial numbers, redemption codes, and product codes

Failing that we would need a proof of purchase, an order number or something else that could help us locate the order.

I have searched our database and there is no record of a registration under this email address.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 05, 2016 0