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Not able to install Adobe CC package I built on Windows 7

Community Beginner ,
Jun 07, 2018

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I built the package including all apps and installed it on one windows 10 PC with no issue. But when am installing it in a windows 7 64-bit PC it starts installing all the applications and at the end it fails and points me the PDApp.log location. Please find the log here(https://pastebin.com/UW8DFGFk​).

Badly in need of help. Any help is appreciated.

06/07/18 16:18:24:547 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 5444 | The HDPIM Setup Process return code is (195).Stopping the installation process.

06/07/18 16:18:24:547 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 5444 | Product Media (ESHR, 1.1.1) installation failed ...

ESHR=Dimensions.

Dimensions and XD are not compatible with Windows 7.

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Not able to install Adobe CC package I built on Windows 7

Community Beginner ,
Jun 07, 2018

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I built the package including all apps and installed it on one windows 10 PC with no issue. But when am installing it in a windows 7 64-bit PC it starts installing all the applications and at the end it fails and points me the PDApp.log location. Please find the log here(https://pastebin.com/UW8DFGFk​).

Badly in need of help. Any help is appreciated.

06/07/18 16:18:24:547 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 5444 | The HDPIM Setup Process return code is (195).Stopping the installation process.

06/07/18 16:18:24:547 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 5444 | Product Media (ESHR, 1.1.1) installation failed ...

ESHR=Dimensions.

Dimensions and XD are not compatible with Windows 7.

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Adobe Employee ,
Jun 07, 2018

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Adobe Employee ,
Jun 07, 2018

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Hi,

Some applications are not supported under Windows 7 - specifically Adobe XD and Dimensions.

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Community Beginner ,
Jun 11, 2018

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Could you please help me on how you find the specific apps that failed from the log, so that I can create a package using the compatible apps.

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Adobe Employee ,
Jun 11, 2018

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06/07/18 16:18:24:547 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 5444 | The HDPIM Setup Process return code is (195).Stopping the installation process.

06/07/18 16:18:24:547 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 5444 | Product Media (ESHR, 1.1.1) installation failed ...

ESHR=Dimensions.

Dimensions and XD are not compatible with Windows 7.

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Community Beginner ,
Jun 20, 2018

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Thanks a bunch

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