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Payment Successfull but I Cant Run My Adobe AE CC

New Here ,
Jun 19, 2018

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I am using adobe AI CC, but i need more app AE CC. So, i make payment to get the license and it was successfull. But, why my AE CC still not activated. Please help thanks.

Hi,

As a first step I would just log out of Creative Cloud and log back in so that it can pick up your new license.

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Payment Successfull but I Cant Run My Adobe AE CC

New Here ,
Jun 19, 2018

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I am using adobe AI CC, but i need more app AE CC. So, i make payment to get the license and it was successfull. But, why my AE CC still not activated. Please help thanks.

Hi,

As a first step I would just log out of Creative Cloud and log back in so that it can pick up your new license.

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Adobe Employee ,
Jun 19, 2018

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Hi Fivien1010,

I have reviewed your Adobe ID (email address) you have utilized to post here and found that you have purchased a teams license for Adobe After Effects CC.

Hence I am moving this thread to Deployment for Creative Cloud for Team, Enterprise, & CS​ community as experts here will be able to assist you quick and better.

Looping in alisterblack​ for help.

Regards,

Bani

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Adobe Employee ,
Jun 19, 2018

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Hi,

As a first step I would just log out of Creative Cloud and log back in so that it can pick up your new license.

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New Here ,
Jun 19, 2018

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Thank u, now i can use my AE CC after i got more menu that come up  a few minutes ago.

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