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Problems with installing Adobe CC Enterprise as well as Exceptions Deployer using SCCM 2012 R2

New Here ,
Dec 14, 2015

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Hi,

I have asked other techies in TechNet but they haven't had much luck - I need to deploy both Exceptions and CC Enterprise through SCCM for my staff.

Initially I used the package build another techie gave me of CC Enterprise.

I had the Exceptions Deployer, and CC Enterprise set up as applications, not packages, in SCCM.

The notes I can find to assist me in the Adobe site are outdated, as it refers to SCCM 2007, NOT 2012 R2.

As the installation would hang on components I removed the dependence on installing Exceptions Deployer first.

I then created a package instead of an application, as Adobe notes say that it has to run as administrator.

This downloaded and appeared to run, but then I had this error log -

AdobeCCexceptionspic.JPG

installationsoftware centre.JPG

then despite it saying it has failed, it has appeared to install CC Exceptions (it is in C:\Program Files(x86)\Adobe) and there are icons on the desktop for Acrobat DC, Scout CC and also the Creative Cloud log in.

I have the package for Adobe Exceptions Deployer set to the following parameters -

ExceptionDeployer.exe --workflow=install --mode=post --installLanguage=en_US   - yes i realised afterwards I don't necessarily need this parameter for language set as I installed Adobe CC ENT first.

And it is set as Run with administrative rights.

Can anyone advise me on how to install these 2 parts of Adobe CC so that it DOESN'T error out and give misleading errors?

Adobe CC ENT gives these errors in the AppEnforce log of SCCM -

    A user is logged on to the system.AppEnforce14/12/2015 1:37:29 PM2436 (0x0984)
    Performing detection of app deployment type Adobe CreativeCloudENT - Windows Installer (*.msi file)(ScopeId_0D7880B4-8A17-45FC-9F08-EC1D30E9B0F4/DeploymentType_79da0e94-8a55-4d90-a8c5-ca61ac72bab3, revision 6) for user.AppEnforce14/12/2015 1:37:29 PM2436 (0x0984)
+++ Application not discovered. [AppDT Id: ScopeId_0D7880B4-8A17-45FC-9F08-EC1D30E9B0F4/DeploymentType_79da0e94-8a55-4d90-a8c5-ca61ac72bab3, Revision: 6]AppEnforce14/12/2015 1:37:30 PM2436 (0x0984)

    App enforcement environment:

Context: Machine
Command line: msiexec /i "CreativeCloudENT.msi" /q
Allow user interaction: No
UI mode: 1
User token: not null
Session Id: 1
Content path: C:\Windows\ccmcache\4
Working directory:AppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
    Prepared working directory: C:\Windows\ccmcache\4AppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
Found executable file msiexec with complete path C:\Windows\system32\msiexec.exeAppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
    Prepared command line: "C:\Windows\system32\msiexec.exe" /i "CreativeCloudENT.msi" /q /qnAppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
Valid MSI Package path = C:\Windows\ccmcache\4\CreativeCloudENT.msiAppEnforce14/12/2015 1:37:31 PM2436 (0x0984)
    Advertising MSI package to the system.AppEnforce14/12/2015 1:37:31 PM2436 (0x0984)
    Executing Command line: "C:\Windows\system32\msiexec.exe" /i "CreativeCloudENT.msi" /q /qn with user contextAppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Working directory C:\Windows\ccmcache\4AppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Post install behavior is BasedOnExitCodeAppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Waiting for process 2808 to finish.  Timeout = 120 minutes.AppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Process 2808 terminated with exitcode: 1603AppEnforce14/12/2015 2:14:06 PM2436 (0x0984)
    Looking for exit code 1603 in exit codes table...AppEnforce14/12/2015 2:14:07 PM2436 (0x0984)
    Unmatched exit code (1603) is considered an execution failure.AppEnforce14/12/2015 2:14:07 PM2436 (0x0984)

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Problems with installing Adobe CC Enterprise as well as Exceptions Deployer using SCCM 2012 R2

New Here ,
Dec 14, 2015

Copy link to clipboard

Copied

Hi,

I have asked other techies in TechNet but they haven't had much luck - I need to deploy both Exceptions and CC Enterprise through SCCM for my staff.

Initially I used the package build another techie gave me of CC Enterprise.

I had the Exceptions Deployer, and CC Enterprise set up as applications, not packages, in SCCM.

The notes I can find to assist me in the Adobe site are outdated, as it refers to SCCM 2007, NOT 2012 R2.

As the installation would hang on components I removed the dependence on installing Exceptions Deployer first.

I then created a package instead of an application, as Adobe notes say that it has to run as administrator.

This downloaded and appeared to run, but then I had this error log -

AdobeCCexceptionspic.JPG

installationsoftware centre.JPG

then despite it saying it has failed, it has appeared to install CC Exceptions (it is in C:\Program Files(x86)\Adobe) and there are icons on the desktop for Acrobat DC, Scout CC and also the Creative Cloud log in.

I have the package for Adobe Exceptions Deployer set to the following parameters -

ExceptionDeployer.exe --workflow=install --mode=post --installLanguage=en_US   - yes i realised afterwards I don't necessarily need this parameter for language set as I installed Adobe CC ENT first.

And it is set as Run with administrative rights.

Can anyone advise me on how to install these 2 parts of Adobe CC so that it DOESN'T error out and give misleading errors?

Adobe CC ENT gives these errors in the AppEnforce log of SCCM -

    A user is logged on to the system.AppEnforce14/12/2015 1:37:29 PM2436 (0x0984)
    Performing detection of app deployment type Adobe CreativeCloudENT - Windows Installer (*.msi file)(ScopeId_0D7880B4-8A17-45FC-9F08-EC1D30E9B0F4/DeploymentType_79da0e94-8a55-4d90-a8c5-ca61ac72bab3, revision 6) for user.AppEnforce14/12/2015 1:37:29 PM2436 (0x0984)
+++ Application not discovered. [AppDT Id: ScopeId_0D7880B4-8A17-45FC-9F08-EC1D30E9B0F4/DeploymentType_79da0e94-8a55-4d90-a8c5-ca61ac72bab3, Revision: 6]AppEnforce14/12/2015 1:37:30 PM2436 (0x0984)

    App enforcement environment:

Context: Machine
Command line: msiexec /i "CreativeCloudENT.msi" /q
Allow user interaction: No
UI mode: 1
User token: not null
Session Id: 1
Content path: C:\Windows\ccmcache\4
Working directory:AppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
    Prepared working directory: C:\Windows\ccmcache\4AppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
Found executable file msiexec with complete path C:\Windows\system32\msiexec.exeAppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
    Prepared command line: "C:\Windows\system32\msiexec.exe" /i "CreativeCloudENT.msi" /q /qnAppEnforce14/12/2015 1:37:30 PM2436 (0x0984)
Valid MSI Package path = C:\Windows\ccmcache\4\CreativeCloudENT.msiAppEnforce14/12/2015 1:37:31 PM2436 (0x0984)
    Advertising MSI package to the system.AppEnforce14/12/2015 1:37:31 PM2436 (0x0984)
    Executing Command line: "C:\Windows\system32\msiexec.exe" /i "CreativeCloudENT.msi" /q /qn with user contextAppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Working directory C:\Windows\ccmcache\4AppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Post install behavior is BasedOnExitCodeAppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Waiting for process 2808 to finish.  Timeout = 120 minutes.AppEnforce14/12/2015 1:37:41 PM2436 (0x0984)
    Process 2808 terminated with exitcode: 1603AppEnforce14/12/2015 2:14:06 PM2436 (0x0984)
    Looking for exit code 1603 in exit codes table...AppEnforce14/12/2015 2:14:07 PM2436 (0x0984)
    Unmatched exit code (1603) is considered an execution failure.AppEnforce14/12/2015 2:14:07 PM2436 (0x0984)

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