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Questions about the support

New Here ,
Mar 23, 2016

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Dear Customer service!

I work for a creative agency, and we want to purchase 3 CC for our graphic designers. However I have some questions regarding to your support service.

First of I would like to ask what your support service includes. I am also curious about the length of your reaction time and the way you treat the issue that may occur. Do you receive direct problem reports from the program I use, or do I have to write a separate message to a service address or perhaps skype etc. are decent ways to contact you?

Thank you for your answer in advance!

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Questions about the support

New Here ,
Mar 23, 2016

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Dear Customer service!

I work for a creative agency, and we want to purchase 3 CC for our graphic designers. However I have some questions regarding to your support service.

First of I would like to ask what your support service includes. I am also curious about the length of your reaction time and the way you treat the issue that may occur. Do you receive direct problem reports from the program I use, or do I have to write a separate message to a service address or perhaps skype etc. are decent ways to contact you?

Thank you for your answer in advance!

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141

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 23, 2016 0
Adobe Employee ,
Mar 23, 2016

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Hi,

You should find the following useful What are my contact options?

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Mar 23, 2016 0