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"Grant offline exception" Not Work? "Sign-in" dialog still prompts

New Here ,
Mar 27, 2019

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Hello guys,

I want disable "Sign-in" dialog to avoid everyone needs to login with Adobe ID.

So I use "Grant offline Exception" function in Acrobat Customization Wizard.

And it's successful.

wizard.png

Then, I tried on Windows10 VM. Also "Sign-in" dialog didn't prompt. (it seems work.)

However, it DID NOT WORK on Windows 7 Host. "Sign-in" dialog prompts EVERY TIME when i open Acrobat

(I use Setup.exe to install)

MST is indeed in setup.ini

How can i fix it?

Thanks for help.

Fred

Read the configuration instructions for a virtualized environment platform that you are using in the ETK.  The Grant Offline Exception is not supposed to be used in VM image configuration.

Windows Virtual Deployment Overview — Acrobat Virtualization Guide

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"Grant offline exception" Not Work? "Sign-in" dialog still prompts

New Here ,
Mar 27, 2019

Copy link to clipboard

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Hello guys,

I want disable "Sign-in" dialog to avoid everyone needs to login with Adobe ID.

So I use "Grant offline Exception" function in Acrobat Customization Wizard.

And it's successful.

wizard.png

Then, I tried on Windows10 VM. Also "Sign-in" dialog didn't prompt. (it seems work.)

However, it DID NOT WORK on Windows 7 Host. "Sign-in" dialog prompts EVERY TIME when i open Acrobat

(I use Setup.exe to install)

MST is indeed in setup.ini

How can i fix it?

Thanks for help.

Fred

Read the configuration instructions for a virtualized environment platform that you are using in the ETK.  The Grant Offline Exception is not supposed to be used in VM image configuration.

Windows Virtual Deployment Overview — Acrobat Virtualization Guide

Topics

Acrobat

Views

381

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 10, 2019

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Read the configuration instructions for a virtualized environment platform that you are using in the ETK.  The Grant Offline Exception is not supposed to be used in VM image configuration.

Windows Virtual Deployment Overview — Acrobat Virtualization Guide

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Translate

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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