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Re: Expired Adobe CC Cloud Subscription Will Block Access?

New Here ,
Mar 25, 2020 Mar 25, 2020

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Hi I basically have the same question. My organization has Adobe CC for Teams and we may not be getting approval to renew this License we will be required to move to a contract Enterprise version of Adobe. 

 

I want to understand a couple of things when the subscription expires.
- Can we still access what we have in storage?
- I wasn't clear on the answer do we have access to the software? If so for how long after it expires. (What all do we continue to have access to Files? Software?)

- Are we able to get additional time to move the files in the cloud? 

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Manage account , Teams

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correct answers 1 Correct answer

Community Expert , Mar 25, 2020 Mar 25, 2020

When the subscription terminates, so does access to everything.  Be prepared.  Before your Team contract ends, be sure to do the following.

 

  • Redeem all unused Adobe Stock assets,
  • Migrate files, libraries, assets, etc... from Cloud Storage to local computers and/or networked drives that you control.
  • When in doubt, assume it will be gone the day your Team plan ends and act accordingly. 
  • It's better to be safe than sorry.

 

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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When the subscription terminates, so does access to everything.  Be prepared.  Before your Team contract ends, be sure to do the following.

 

  • Redeem all unused Adobe Stock assets,
  • Migrate files, libraries, assets, etc... from Cloud Storage to local computers and/or networked drives that you control.
  • When in doubt, assume it will be gone the day your Team plan ends and act accordingly. 
  • It's better to be safe than sorry.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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