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Re: Only white screen shown when start Photoshop 2020

Community Beginner ,
Jun 18, 2020

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Same here. CC unusable for a couple of days now. Great job Adobe...

BLySm, I am sorry that you are encountering so many problems using your Creative Cloud for Team membership.  Please be aware that you are responding to discussions, which contain solutions for individual members.  Those solutions are often not applicable to computers that are owned or managed by an organization.

 

Please contact your companies Creative Cloud for Teams admin so they can correct any errors that have been implemented when they began the download and install process. If they need assistance then they can request a scheduled support session by using the process listed in https://helpx.adobe.com/enterprise/using/accounts.html to request a support session through the admin console.

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Re: Only white screen shown when start Photoshop 2020

Community Beginner ,
Jun 18, 2020

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Same here. CC unusable for a couple of days now. Great job Adobe...

BLySm, I am sorry that you are encountering so many problems using your Creative Cloud for Team membership.  Please be aware that you are responding to discussions, which contain solutions for individual members.  Those solutions are often not applicable to computers that are owned or managed by an organization.

 

Please contact your companies Creative Cloud for Teams admin so they can correct any errors that have been implemented when they began the download and install process. If they need assistance then they can request a scheduled support session by using the process listed in https://helpx.adobe.com/enterprise/using/accounts.html to request a support session through the admin console.

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Adobe Employee ,
Jun 23, 2020

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BLySm, I am sorry that you are encountering so many problems using your Creative Cloud for Team membership.  Please be aware that you are responding to discussions, which contain solutions for individual members.  Those solutions are often not applicable to computers that are owned or managed by an organization.

 

Please contact your companies Creative Cloud for Teams admin so they can correct any errors that have been implemented when they began the download and install process. If they need assistance then they can request a scheduled support session by using the process listed in https://helpx.adobe.com/enterprise/using/accounts.html to request a support session through the admin console.

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Community Beginner ,
Jun 24, 2020

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Adobe helpdesk, lol, watching someone take over your PC just to see them repeat every single step you just did multiple times... Still no CC apps loading on PC...

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Adobe Employee ,
Jun 24, 2020

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Hello,

I apologize for the inconvenience caused to you.

Kindly sign in to the creative cloud app and check if you are able to access Photoshop. Also, share the troubleshooting steps performed by the support technician so that we can proceed further accordingly.

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BLySm LATEST
Community Beginner ,
Jul 07, 2020

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yeah yeah

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