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Re: there is a problem with generator - January 2020

New Here ,
Jun 24, 2020

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Unfortunately, this solution does not work for me as I have organization managed security settings. In my case, I am unable to change the exclusions as I am not an administrator. 

Hello,

Did you try the steps mentioned in the below article?

https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html

 

You can also check if the generator is enabled under Photoshop preferences.

Preferences--> Plugins --> enable generator

 

I read some reviews on Malware Bytes, this is also causing issues. If you have that, please disable it.

 

Thanks,

Nikhil Gupta

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Re: there is a problem with generator - January 2020

New Here ,
Jun 24, 2020

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Unfortunately, this solution does not work for me as I have organization managed security settings. In my case, I am unable to change the exclusions as I am not an administrator. 

Hello,

Did you try the steps mentioned in the below article?

https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html

 

You can also check if the generator is enabled under Photoshop preferences.

Preferences--> Plugins --> enable generator

 

I read some reviews on Malware Bytes, this is also causing issues. If you have that, please disable it.

 

Thanks,

Nikhil Gupta

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Adobe Community Professional ,
Jun 24, 2020

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I branched and moved your question from Photoshop to Enterprise & Teams.

Suggest you contact your IT dept admin for assistance.

 

Nancy O'Shea, ACP
Alt-Web.com

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Adobe Employee ,
Jun 26, 2020

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Hello,

I apologize for the inconvenience caused to you.

Kindly check this help document to troubleshoot the issue: https://helpx.adobe.com/in/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launc...

 

If you are using a work machine then you have to work with your IT team to fix it.

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Adobe Employee ,
Jun 26, 2020

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Hello,

Did you try the steps mentioned in the below article?

https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launchin...

 

You can also check if the generator is enabled under Photoshop preferences.

Preferences--> Plugins --> enable generator

 

I read some reviews on Malware Bytes, this is also causing issues. If you have that, please disable it.

 

Thanks,

Nikhil Gupta

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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