• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Re: there is a problem with generator - January 2020

New Here ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

Unfortunately, this solution does not work for me as I have organization managed security settings. In my case, I am unable to change the exclusions as I am not an administrator. 

Views

257

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 26, 2020 Jun 26, 2020

Hello,

Did you try the steps mentioned in the below article?

https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html

 

You can also check if the generator is enabled under Photoshop preferences.

Preferences--> Plugins --> enable generator

 

I read some reviews on Malware Bytes, this is also causing issues. If you have that, please disable it.

 

Thanks,

Nikhil Gupta

Votes

Translate

Translate
Community Expert ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

I branched and moved your question from Photoshop to Enterprise & Teams.

Suggest you contact your IT dept admin for assistance.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 26, 2020 Jun 26, 2020

Copy link to clipboard

Copied

Hello,

I apologize for the inconvenience caused to you.

Kindly check this help document to troubleshoot the issue: https://helpx.adobe.com/in/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launc...

 

If you are using a work machine then you have to work with your IT team to fix it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 26, 2020 Jun 26, 2020

Copy link to clipboard

Copied

LATEST

Hello,

Did you try the steps mentioned in the below article?

https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launchin...

 

You can also check if the generator is enabled under Photoshop preferences.

Preferences--> Plugins --> enable generator

 

I read some reviews on Malware Bytes, this is also causing issues. If you have that, please disable it.

 

Thanks,

Nikhil Gupta

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines