Reader DC - Bad Quality (Icons, Images, ...)

[hanneswa]

Hello,

I have installed latest Adobe Reader DC in my test-Environment running on Windows Server 2016 and Citrix XenApp 7.13.

The graphic-quality is bad in Reader. Especially the Icons in the main toolbar look shabby.
Have a look at the screenshot:

I tried some settings like "bAntialiasGraphics", "bAntialiasImages" and so on, but there was no improvement.

I did also open up a few PDFs and noticed, that the Image quality is also bad.

Does anybody have an idea on how to improve this?

Additional I noticed, that Adobe Reader DC uses ist own mouse-cursor-set. (black-cursor, hand, ...)

Is it possible to prevent the Reader to change the cursors?

Thank you!

[N J A]

I have exactly the same problem in Acrobat Pro DC - the icons also look terrible!

Does nobody at Adobe even test their software on different platforms?

[Rave]

Hi Hannes and Nick,

Check this option in the Reader preferences and see if that works for you.

You can reach the preferences window by navigating to Edit> Preferences.

Regards,
Rave

[jaco4377 · Accepted solution]

Delete DC folder from Users\CurrentUser\AppData\Local\Adobe\Acrobat

[iarua]

Thx!

[AI_bot]

It strangely worked! And I just had to set it up with compatibility mode for Win7 because it was gltiching..wake up Adobe!