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RemoteUpdateManager: verbose mode possible? --action parameter unrecognized

Explorer ,
Jan 07, 2016

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Hi all,

Recently we have installed the AUSST and now the clients can be upgraded to the latest CC applications. Everything works fine so far, but I have two questions regarding the usage of the RemoteUpdateManager tool:

  • the --action parameter is not working, for example sudo remoteupdatemanager --action=list returns the error code Unrecognized option : --action 
  • is there a verbose mode? I am opening now from time to time the RemoteUpdateManager.log to see what the progress is.

Thanks for help and best regards,

Matthias

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RemoteUpdateManager: verbose mode possible? --action parameter unrecognized

Explorer ,
Jan 07, 2016

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Hi all,

Recently we have installed the AUSST and now the clients can be upgraded to the latest CC applications. Everything works fine so far, but I have two questions regarding the usage of the RemoteUpdateManager tool:

  • the --action parameter is not working, for example sudo remoteupdatemanager --action=list returns the error code Unrecognized option : --action 
  • is there a verbose mode? I am opening now from time to time the RemoteUpdateManager.log to see what the progress is.

Thanks for help and best regards,

Matthias

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Jan 13, 2016

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Hi Matthais,

I'm moving this discussion to the Deployment for Creative Cloud Team, Enterprise, & CS forum, where the experts will better be able to assist you with your questions.

Regards,

Del

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Explorer ,
Jan 13, 2016

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Thanks Del!

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New Here ,
Jan 27, 2016

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I'm seeing the same issue. Also the information in Adobe's own help documents Use Adobe Remote Update Manager is very much wrong when it comes to current 10.11 Macs. The tool is at /usr/sbin/RemoteUpdateManager and not at /usr/local/bin.

You might find log files in ~/Library/Logs. This appears to be the case when you are logged in and use sudo to invoke the command. (Note the ~ indicating your own home directory.) If you run the command remotely from ARD or another tool you might find the log in /private/var/root/Library/Logs.

The best thing for Adobe to do is put these log files in the standard place every other Mac app does which would be an Adobe directory in /var/log.

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Adobe Employee ,
Jan 28, 2016

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Regarding the --action parameter, check out this thread

How to list Adobe updates in Apple Remote Desktop via Unix command?

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