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I logged on to Adobe Website for the first time to purchase license of a team member, guy that used to do has left the company. Purchased the license only to find he already had one.
Adobe quite happy to increase # of licenses but have not been able to find how to reduce # of licenses.
I do not need this license, should not have purchased it, how do I remove it and keep to our current number???
I have left message at admin support, but not response back after 1.5 hours.
To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html-or Chat link https://helpx.adobe.com/contact/support.html