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Removal of license accidently purchased

New Here ,
Nov 24, 2019

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 I logged on to Adobe Website for the first time to purchase license of a team member, guy that used to do has left the company. Purchased the license only to find he already had one.

Adobe quite happy to increase # of licenses but have not been able to find how to reduce # of licenses.

I do not need this license, should not have purchased it, how do I remove it and keep to our current number???

I have left message at admin support, but not response back after 1.5 hours.

 

 
 

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Bug, Feature request

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Removal of license accidently purchased

New Here ,
Nov 24, 2019

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 I logged on to Adobe Website for the first time to purchase license of a team member, guy that used to do has left the company. Purchased the license only to find he already had one.

Adobe quite happy to increase # of licenses but have not been able to find how to reduce # of licenses.

I do not need this license, should not have purchased it, how do I remove it and keep to our current number???

I have left message at admin support, but not response back after 1.5 hours.

 

 
 

Topics

Bug, Feature request

Views

335

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Nov 24, 2019

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