remove account , but cna't remove memebership

New Here ,
May 24, 2021 May 24, 2021

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I want to remove my account

Then i recieve the request to remove teammembershipplaatje 1.png

But I can't enter the admin consolePlaatje 2.png

 

Help!!

\

Best regards

  

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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do or did you have a team or enterprise subscription?

 

if yes, are you the team/enterprise admin?

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Adobe Employee ,
May 25, 2021 May 25, 2021

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Hello,

I would recommend contacting the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

It seems your account is associated with a contract that is expired/deactivated and they would be able to assist you with that.

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