Renewing license - Account Manager out of reach

New Here ,
May 30, 2021 May 30, 2021

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Hi,

 

I am trying to renew my yearly license. Adobe tells me to that I need to contact my account manager for that. What do I do if she is out of reach for weeks? There is no one I can talk to. Anybody else had that problem?

 

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Adobe Employee ,
May 31, 2021 May 31, 2021

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Hello,

Please contact the support team and check if they can arrange a callback or a meeting with her colleague or concern team if the account manager is not available. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

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