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SAML and VIP program

New Here ,
Feb 13, 2020 Feb 13, 2020

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Hello,

We recently purchased about 170 Adobe Acrobat Standard licences through the VIP program.  Does being a part of the VIP program automaticly entitle us to use the enterprise SAML authentication features?  The reason I ask is when we sign into our account it is still labeled as a personal account and we cannot find any options to manage idenities.  We have tried going through the normal support channles, but keep getting bounced around between consumer and buissness ques.  Our Dell purchasing rep had made the purchase, but our account still says that payment is required so I am not sure if this is part of the problem.

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Admin console , Enterprise , Identity and SSO , Manage account , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Feb 13, 2020 Feb 13, 2020

VIP is the buying program. Availability of SAML or SSO is determined by subscription purchaced, which could either be Teams or Enterprise. SSO isn't available for teams offerings.

 

The quickest way to figiure out is you sign in to the Adobe Admin Console (https://adminconsole.adobe.com) and look for Settings > Identity. If this setting exists, then you can set up SSO. You can see https://helpx.adobe.com/enterprise/using/set-up-identity.html for detailed instructions.

 

Hope this helps

 

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Adobe Employee ,
Feb 13, 2020 Feb 13, 2020

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VIP is the buying program. Availability of SAML or SSO is determined by subscription purchaced, which could either be Teams or Enterprise. SSO isn't available for teams offerings.

 

The quickest way to figiure out is you sign in to the Adobe Admin Console (https://adminconsole.adobe.com) and look for Settings > Identity. If this setting exists, then you can set up SSO. You can see https://helpx.adobe.com/enterprise/using/set-up-identity.html for detailed instructions.

 

Hope this helps

 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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An update as it looks like this may have changed since 2020. The Identity tab in settings seems to exist for all levels of accounts. However if you don't have enterprise, you won't see the "Add Directory" button. The same as mentioned in this post here: 
https://community.adobe.com/t5/enterprise-teams-discussions/federated-ids-create-directory-not-avail...

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