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SAML app and Google waffle

New Here ,
Apr 03, 2020

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We're a school district setting up Federated IDs using Google as the source for accounts so we can set up the free student access to Adobe products during the Covid-19 closure.  When the SAML app that provisions user accounts to Adobe is turned On for a Google OU, and Adobe app shows up in the Google waffle for any user in that OU.  The app doesn't appear to do anything, when clicked on it goes to an Adobe ID error page that says "An error occurred.  This might be a sign of an IDP initiated login, which we don't support."  Is it possible to use the SAML app to provision accounts from Google to Adobe admin console without having that app show up in the Google waffle?  It may be a source of confusion for our users.

Hello, 

 

Kindly check the steps below on how to use and access SSO:

The users will get an error if they are using any SAML app as we do no support IDP initiated workflow. The user can either visit our website or open the creative cloud app to access the applications. You can check this help document on how to get temporary access to the CC apps: https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html.

 

Let us know if this helps or if you have any more queries.

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COVID EDU Access

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SAML app and Google waffle

New Here ,
Apr 03, 2020

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We're a school district setting up Federated IDs using Google as the source for accounts so we can set up the free student access to Adobe products during the Covid-19 closure.  When the SAML app that provisions user accounts to Adobe is turned On for a Google OU, and Adobe app shows up in the Google waffle for any user in that OU.  The app doesn't appear to do anything, when clicked on it goes to an Adobe ID error page that says "An error occurred.  This might be a sign of an IDP initiated login, which we don't support."  Is it possible to use the SAML app to provision accounts from Google to Adobe admin console without having that app show up in the Google waffle?  It may be a source of confusion for our users.

Hello, 

 

Kindly check the steps below on how to use and access SSO:

The users will get an error if they are using any SAML app as we do no support IDP initiated workflow. The user can either visit our website or open the creative cloud app to access the applications. You can check this help document on how to get temporary access to the CC apps: https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html.

 

Let us know if this helps or if you have any more queries.

Topics

COVID EDU Access

Views

582

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 07, 2020

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Hello, 

 

Kindly check the steps below on how to use and access SSO:

The users will get an error if they are using any SAML app as we do no support IDP initiated workflow. The user can either visit our website or open the creative cloud app to access the applications. You can check this help document on how to get temporary access to the CC apps: https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html.

 

Let us know if this helps or if you have any more queries.

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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